Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

19 Best Chat Apps. Who's Got the Muscle?

Here’s the truth: hardly any ‘chat apps’ are left on the market. Today’s corporate messengers are not just about communication anymore. With businesses seeking to streamline operations and enhance team collaboration, the demand for efficient tools like group communication apps has soared. As business needs have evolved, group chat apps have become powerful collaboration tools.

How Asana uses work management to drive product development

Modern-day product development isn't just about the latest feature or trending use case. At Asana, we're redefining product development by innovating how we listen and respond to our customers. Partnered with our work management platform, we can more effortlessly turn this feedback into action.

How AI Sidekicks in Miro Supercharge Your Workflow

Boost productivity with AI Sidekicks in Miro! Say goodbye to creative blocks and slow workflows—Miro AI Sidekicks help you work smarter and faster. Whether you need insights from a product leader, an agile coach, or a marketing expert, these AI-powered assistants provide instant feedback, summaries, and strategic guidance to keep you moving forward. Why use AI Sidekicks? Miro’s AI Sidekicks act like your personal assistant—helping you summarize meetings, refine strategies, and optimize workflows with real-time suggestions. No more guesswork, just smart AI-powered support!

Zulip 10.0: Organized chat for distributed teams

We’re excited to announce the release of Zulip Server 10.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed for seamless remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution, and is used by thousands of organizations around the world.

Engineering flexible permissions for Zulip open-source team chat

Zulip is an open-source team chat application designed for remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Over the past few months, we’ve rolled out an incredibly flexible system for managing permissions in Zulip: Permissions can now be granted to any combination of roles, groups, and individual users. This applies to permissions for managing channels, groups, and the organization as a whole.

Zulip's new flexible system for permissions management

Zulip organized team chat has a new, incredibly flexible system for permissions management! With it, you can: This permissions system is now available in Zulip Cloud and to self-hosted organizations that upgrade to Zulip Server 10.0 (released today!). In this post, I’ll walk you through how to start using the new functionality to make it easier to manage your organization.

A difficult chat: Messaging apps in Australian government

Kudos to The Office of the Australian Information Commissioner (OAIC) which has produced an excellent report into the use of consumer messaging apps within the Australian government. Based on a survey of 22 government agencies, it is one of the few quantitative research papers addressing the issue.

15 types of employee performance reviews (with templates and examples)

An employee performance review is a meeting between a manager and their employee to discuss how the team member is pacing toward organizational goals. Though simple in design, there are many ways to create a more effective process that brings your reviews to life. See the top 15 performance review templates to measure success and improve your review skills. Measuring success is a key piece to leading an effective team. After all, you can’t improve until you know what skills you need to build.

How Asana uses work management to effectively manage goals

Goals give structure to big-picture plans for your business—but they’re only useful if you can action on them. Lotte Vester, Head of Organizational Strategy at Asana, drives a process to guide teams through execution of goals. She helps transform broad initiatives into focused goals and Key Results (KRs) for Asana's dynamic teams. But she’s a one person team, and Asana is a multi-faceted, global organization. So she doesn’t try to do it alone.