Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

WhatsApp vs Slack: How Our Team Spotted the Champ

WhatsApp is one of the most famous mobile-first tools. The messenger come a long way since its early days in 2009 when it was just a simple app for sending notifications to friends. Today, 1.5 billion people use WhatsApp for everything from personal chats to business conversations. Recently the company even launched WhatsApp Business—a separate application designed specially for small companies. Steady progress in the business communication industry makes WhatsApp a rival to other team chat apps.

2025's Top Skype for Business Alternatives

Over the past few years, Microsoft has been phasing out Skype for Business, causing companies to look for alternatives. Fortunately, there are many options available on the market that offer better call quality, security, and privacy compared to Skype for Business. Some of these alternate enterprise collaboration platforms also allow for greater hosting flexibility.

How AI Personalization & Automation Are Transforming Insurance

By Yohan Lobo, Industry Solutions Manager, Insurance and Wealth Management at M-Files Discover how AI is revolutionizing the insurance industry with groundbreaking advancements in efficiency, customer satisfaction, and operational effectiveness! Yohan Lobo, Senior Manager, Industry Solutions, M-Files.

8 best practices for managing off-channel communications

‍ Communication in the workplace has evolved beyond emails and enterprise chat platforms. Employees now use personal messaging apps, encrypted services, and even social media for work-related discussions. Plus, a 2023 HP Wolf Security Report found that 67% of remote and hybrid workers often use personal devices for work. While this change boosts productivity, it also introduces security risks, regulatory challenges, and potential data breaches.

Wire Cells - Secure by Design

Throughout this series of blog posts, we’ve been focusing on how Wire Cells will change the secure workspace market with its ease of use and powerful real-time collaboration capabilities. By now, you know that integrating Cells’ real-time document sharing and collaboration with Wire’s full-featured communication is going to reset the bar for what users and organizations expect from a secure workspace platform.

Advanced intranet search: how enterprise solutions enhance efficiency and productivity

Traditional intranets often turn into information graveyards filled with irrelevant content and outdated resources. While intranet search should help employees wade through these digital piles, ineffective technology further contributes to bottlenecks, misinformation and frustration — negatively impacting business outcomes.