Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Team roles: 9 types to create a balanced team

Dr. Meredith Belbin developed the team role theory based on common behavioral attributes. The Belbin model divides the roles into action-oriented, thought-oriented, and people-oriented categories to balance teams and increase productivity. Working in a team takes organization and collaboration. For teams to be most productive, everyone should have a specific role that aligns with their strengths. Dr. Meredith Belbin developed the team role theory based on behavioral attributes.

Qualities of a leader: 17 traits of effective leadership

Leaders aren’t just born that way. Most develop and hone skills ‌anyone can learn. These 17 traits are the core leadership qualities to develop if you want to become a better leader, both personally and professionally. In this article, you’ll learn what these leadership qualities are and how you can implement them in your own life. Leading a team is no easy task. Just look at some of the most inspiring leaders, like Arianna Huffington or Rosalind Brewer.

20+ Must-Have Organizational Tools to Use in 2025

The main benefits of staying organized are better productivity and work performance. It gives you a sense of control, which is important for time management, building resilience, and improving general well-being. Using effective organization software can enhance these benefits, allowing you to streamline your tasks efficiently. Being organized increases focus and confidence, and you accomplish more tasks quickly.

18 Discord Alternatives with Pros and Cons

Discord is one of the most popular and effective online communication tools. But why do so few businesses adopt it for professional use? While it excels in casual communication, many companies seek Discord alternatives for a more business-focused environment. In this article, we’ll examine Discord and 18 apps like Discord that are currently on the market. Discord has expanded its user base. Originally designed for gamers, it offers free communication on various topics and interests.

5 SECRETS to Publish SUCCESSFUL Miroverse Templates

Join expert Miroverse Creator Daniel Wirtz as he explains how to create Miro templates that help you gain visibility and generate business. Learn essential tips for creating exceptional Miroverse templates that are user-friendly, visually appealing, and highly impactful. Whether you're a seasoned Miro user or just starting out, these tips will help you craft templates that stand out and provide real value to the Miro community.

Use problem framing to help solve team inefficiencies

Problem framing is a thinking method used to understand, define, and prioritize difficult business obstacles and issues. In this article, we cover how problem framing can help keep your team in the know and solve inefficiencies. In today’s complex working environment, it can be hard to come together as a team to solve problems. Lucky for you, there’s never been a better time to discover problem framing.

5 tips to establish a knowledge sharing culture

Knowledge sharing is the act of developing processes to help an organization access important information across multiple teams. In this article, we discuss different types of knowledge your team may want to document and actionable tips to build a knowledge sharing culture within your organization. Sharing information is something we do every day. A quick text, a conversation over coffee, or even a phone call are all examples of knowledge sharing. Knowledge sharing in the workplace is equally prevalent.

3 guiding concepts for successfully managing a newly remote team

Being a manager is tough, and managing a remote team is even more so. Whether you're newly remote or you've been managing remote and hybrid teams for a while, there are specific tools and techniques you can implement to boost remote collaboration. Being remote isn’t better or worse. It’s just different.

Value streams: Provide customers value with every step

Value streams are a way to visualize the series of steps that take place in order to provide value for your customers. These steps start when a customer makes an initial request and end when the customer makes a final interaction. Learn how to understand your value streams so you can help teams create customer-centric workflows and processes that provide your final customers with value. Your customers are your greatest asset, and to keep them happy, you have to provide them with value.