Implementing live web chat software on your website is a great way to engage visitors in real-time conversations and convert them into leads and sales. However, to truly realize the benefits of lead generation and sales, you must optimize your live chat strategy, setup, and agent training. Live web chat software can boost conversion rates and revenue when you have the tools to optimize and implement it correctly.

One of the most challenging aspects of starting and running a SaaS business is getting visitors to come to your website. There are over a billion websites. It’s easy to see why you might think getting your site found is almost impossible. But don’t worry. There’s a way for your business to stand out and get the traffic–and paying clients—it deserves. In this article, you’ll learn five website marketing tips you can use. Let’s get started!

Push notifications have carved their own niche as a powerful tool for continuous user engagement. Regardless of whether an app is actively in use, they deliver your messages straight to your user's device. Two useful tools to enhance your push notification strategy are Segment and Courier. In this article, we show you how to set up Courier to listen to your Segment events and then send push notifications to an Android device based on data from these events.

Now that you are using Miro and seeing its benefits for collaborating and innovating with your team, how do you get the rest of them using it too? Here’s how we recommend presenting the Miro to your teammates and coaching them through the why, what, and how, so you can start working together.

Employee leadership development is a topic of discussion for organizations worldwide as they look for ways to increase efficiencies and retain top talent. Betsy Leatherman, Global President of Consulting Services at Leadership Circle, calls this cultural shift the “democratization of leadership.” In a recent interview, we discussed the many benefits of employee leadership development and strategies for empowering employees to become great leaders.