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Collaboration

The latest News and Information on Collaboration, tools and related technologies.

8 best web chat solutions in 2024

Customers expect quick involvement when seeking assistance, focusing on speed and quality. Balancing the two continues to be a complicated task. Fortunately, utilizing web chat solutions along the customer lifecycle will drastically accelerate and enhance conversation and increase the quality of customer service. Web chat has developed as an interactive mode of customer communication. Web chat is the ideal way to satisfy and exceed customers’ expectations at a higher ROI.

How Product Designers Use CAD Workflows For Efficiency

Navigating the intricate world of product design requires tools that lend precision to creativity. As we delve deeper into the digital age, it's clear that Computer-Aided Design (CAD) has emerged as a trusted ally for designers. Echoing a global digital shift, CAD tools are enabling designers to work more efficiently and bring their most ambitious concepts to life.

5 fun ways to practice gratitude with your team

With the holiday season in full swing and the end of the year quickly approaching, your team is in the thick of wrapping up loose ends and planning for next year — along with enjoying some festive get-togethers and hopefully taking some well-deserved time off. But there’s one more thing that should be on your to-do list during this busy season: gratitude. Looking for some fun and memorable ways to offer praise, encourage camaraderie, and extend a hearty thank you?

Data retention controls added to Admin Console!

Element Server Suite (ESS) is Element’s flagship offering: a truly enterprise-grade Matrix distribution that lets you run your own secure, interoperable real-time communication, at scale, on your own terms. Think of ESS as the ‘special sauce’ which binds together all the component Matrix projects into a single coherent, supported, scalable deployment - complete with beautiful admin and installation interfaces, unifying all of Element’s enterprise products!

Visually track the progress of tasks with Basecamp Hill Charts

In this video, we break down Basecamp's Hill Chart feature for getting a visual representation of the status of a to-do list. Every piece of work has two phases. First there’s an uphill phase where you figure out your approach. You have a basic idea about the task, but you haven’t figured out what the solution is going to look like or how to solve all the unknowns. Eventually you reach a point where there aren’t any more unsolved problems. That’s like standing at the top of the hill. You can see clearly all the way down the other side. Then the downhill phase is just about execution.

Leadership Agility and Resilience | Scaling Enterprise Agility | Atlassian

Guest host Nick Polce, Business Agility Practice Lead at Accenture, speaks with Diana Larsen, Leadership Agility Advisor at Eos House Consulting. Nick and Diana sat down at the Agile Australia Conference to talk about how, even though retros are often a device that gets set aside when things are busy, changing your teams’ way of thinking about retros can improve efficiency in both short sprints and over the long term.

Jira Work Management Monthly Minute: November 2023 | Atlassian

Learn more about the latest Jira Work Management updates in our Monthly Minute. Customize how your tasks are visualized, work from anywhere with mobile app updates, and add approval steps to your workflows. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

How to use the new board and backlog in Jira company-managed projects | Demo Den | Atlassian

In this demo, Eoin Ryan, Senior Product Manager, walks you through the enhancements that have been made to the board and backlog on company-managed Jira Software projects. Say hello to inline editing, more out-of-the-box filters, redesigned epic and version panels, and much more. None of the functions you use to plan or track will be lost – just upgraded for a better experience.

How Technology Is Revolutionizing Communication In The Transportation Sector

There was a time when transportation technology focussed almost solely on speed. Bullet trains and Concorde airplanes were the high standards of travel innovation, and the notion that faster was better reigned supreme. Nowadays, new goals are taking precedence in the transportation sector. Accessibility, sustainability, and efficiency are hot topics, while journey planning, tracking, safety, and security sit high on the priority list for both operators and consumers.