Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Managing Director vs CEO: A Side-by-Side Comparison

What is the difference between a CEO and a managing director? These roles possess similarities, thus they are sometimes interchanged. But, they have crucial differences that should be understood. In large companies, managing directors are typically responsible for a single business unit, while CEOs oversee operations across multiple divisions. To ease confusion, this article breaks down the differences between a managing director and a CEO.

Maximizing Motivation and Productivity in The Workplace: Strategies and Insights

In an ever-evolving workplace, the importance of employee motivation and productivity cannot be overstated. Implementing an effective motivation strategy plays a crucial role in the overall success of any organization. Whether you are looking to create a messaging app to improve internal communication or exploring various motivational techniques and strategies for both individual employees and teams, this article will guide you through the essentials.

9 top Chat as a Service platforms for 2024

What is Chat as a Service and how it serves different organizations? With 73% of users finding satisfaction in live chat, surpassing both email and phone support, it's evident that efficient communication solutions are paramount for business success. For senior IT leaders, CIOs, COOs, and security-conscious decision-makers, the rising prominence of Chat as a Service platforms has become hard to ignore.

How AI can help create a modern employee experience

One of my favorite words is dynamic and when I get to use it related to work, I always get pumped. Truth: it’s a dynamic time to be an internal communicator. The pandemic dramatically altered how and where we work — and employee expectations along with it. And artificial intelligence (AI) continues to disrupt as we grapple with the best ways to harness its potential and minimize its pitfalls. Many organizations have put off modernizing their employee experience.

COO vs CEO: The Differences in Roles and Responsibilities

The CEO and COO are top-level executives with distinct roles who commit themselves to leading companies toward operational excellence and governance. Forming a powerful duo, their symbiotic relationship is vital for companies to attain sustainable and profitable growth. Explore below the key differences between CEO and COO, their roles, responsibilities, and how their teamwork benefits the company.

Change management in the AI age: How to sidestep common mistakes

In this thrilling era of artificial intelligence (AI), we’re not just witnessing a technological evolution; we’re at the brink of a human revolution. The promise of AI is dazzling, offering gains in efficiency and productivity. But too many leaders are racing towards a future without giving enough thought to change management in the AI era.

Investing in team upskilling and technology to improve efficiency with Preston Lewis

This episode features an interview with Preston Lewis, Founder and CEO of Intactic, a modern communications company focused on creating human-centric experiences for people at work. In this episode, Amanda sits down with Preston to discuss the modern employee experience, investing in technology and upskilling teams, and how to create a human-centric work experience.