Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Learn from churn: Why employee happiness and innovation go hand-in-hand

According to Gallup, 51% of employees admit that they’re either actively or passively searching for a new job. That is not good news for organizations, which is why many have become increasingly focused on employee retention. Every expert has a different answer to employee retention, whether it’s a flexible schedule, work-life balance, career growth, or more empathetic management.

Unblock your product teams: 4 tips to overcome common innovation obstacles

You want the product development process to be full of opportunity and enthusiasm. You’re ideating, collaborating, and building something new together. But excitement doesn’t always correlate with efficiency. Innovation hinges on successful planning, communication, and teamwork. If you don’t get those right, you’re in for a lot of roadblocks. To make product development smoother, it’s helpful to understand where teams typically get stuck.

7 best patient engagement software in 2024

Patient engagement software is taking the world of healthcare by storm. As the healthcare system is becoming more diversified in terms of treatments and access to medical care, the need for a more personalized, engaging system for patients arose. Paired with the online nature of everyday communication, it paved the way for solutions that we now call patient engagement software.

Why should you always stay current with Rocket.Chat version updates

Updating to the latest version is a vital part of digital housekeeping, and shouldn’t be skipped. Every time you postpone an update, you are exposing your system and information to security threats. How exactly? Outdated software may harbor security flaws that malicious parties can exploit to gain unauthorized access and take advantage of sensitive data.

Key Steps for Determining the Best Service Desk Tool

Do you remember the days when the only way to receive customer support was to sit on hold for hours waiting to speak to an agent? How frustrating it was to explain your issue over and over? Thankfully, that is not the only option customers have today. The rise of service desk tools has revolutionized the way organizations provide customer support. This is only part of the reason why choosing the best service desk tool is key to delivering stellar support and boosting productivity company-wide.

Secure Border Gateway: Enhanced control of your real-time communication data

Safeguarding communication data and maintaining control over your network traffic is of paramount importance. In this age when people are constantly connected, organisations need to fortify their internal networks against external threats, while ensuring regulatory compliance and optimal performance. Enter the Dragon Secure Border Gateway for Matrix: a powerful add-on for Element Server Suite that reinforces the security of your data by providing capabilities to address these critical needs.

The Future of Work | Scaling Enterprise Agility | Atlassian

Guest host Emily Sauter, Future of Work Enthusiast & Managing Director at Accenture, speaks with Dominic Price, Work Futurist at Atlassian. Recorded live at the Agile Australia Conference, their conversation covers insights about modern work that can apply equally in a fast-paced start-up or a 100-year-old financial institution. Listen in to find out whether you're at risk of "over collaborating," and even how Dominic uses some of his best tips about working together to be a better parent.

5 spooktacular Halloween-themed templates to try with your team this fall

With spooky season in full swing, we are beyond excited about all the Halloween-themed templates our community is making in Miroverse. From crazy costume parties to hair-raising retrospectives, these activities are sure to get you into the spirit. Check out and try these five spooktacular templates!