Your team is your greatest asset; without them, you cannot be where you are today. Your team should be happy and always satisfied in their position. However, keeping your staff around and making them happy takes a lot of effort. You should have an effective employee retention program to reduce turnover and attract top talent.

The remote work revolution proved to be a triumph. So much so, that when bosses emailed staff with “get back to the office” after Covid restrictions ended, swathes of home workers decided to quit instead. It’s part of what drove the so-called Great Resignation. Remote working has a ton of benefits, but getting it right takes experience and discipline – not to mention tools.

Today’s workers span four generations, each bringing distinctive perspectives on life, work, and everything in between. From Gen Z to Millennials, Gen X, and Baby Boomers, workers’ life stages and professional journeys shape their preferences and priorities—and also influence how they collaborate with one another.

Customers expect quick financial services from their banks as conveniently as possible. A recent Deloitte research points out this trend as banks try to distinguish themselves from their competitors by offering better customer service and enhancing customer experience. Leveraging fintech solutions and digital transformation, many traditional financial organizations are increasingly adopting chat banking, one of the recent addition to the banking industry glossary.

I’m sure you’ve heard this before: teamwork makes the dream work. Doesn’t it have a subtle yet beautiful feel to it? As much as I like the tone of it, it’s also true. Good teamwork goes a long way for companies to achieve high levels of creativity, productivity, and engagement. But wait, what really makes teamwork come in play effectively? As I hear some drums roll in the background…it’s definitely effective team communication!