Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Is it time to refresh your company values?

We talk to Ann Melinger, owner and CEO of Brilliant Ink, an internal communication agency specializing in the design of meaningful employee experience for improved productivity and engagement. Join us to find out all about company values, and why you should be embedding these in your deskless workforce. Also, are you still apprehensive about DEI? Ann shares her thoughts on what we can do to make a difference.

8 Types of Communication Models and How They Differentiate

Communication plays a vital role in our everyday lives, shaping how we connect, comprehend, and interact with others. In this article, we will go on an exploration of eight diverse communication models, each offering valuable insights into the intricate processes that govern communication and collaboration in the workplace. From classic theories to modern frameworks, we will take you through the fundamental principles that underpin successful communication.

The 10 best business chats for a connected workplace

As distributed workspaces have become the norm, organizations started relying on business chats to streamline internal communication. Nowadays, chats do much more than messaging: they let you initiate 1:1 and group project discussions, create channels, share files, send reminders, access conversation history, and more. In this blog, we have covered the 10 best business chats to help you build a closely-knit workspace. Read on to choose one that works best for you.

Designing the journey from today into tomorrow: Introducing Miro's new visual identity system

Through user research we discovered the “M” is iconic to Miro. “M” is not just a design element; it’s a centerpiece. So, we sought to elevate it. Our goal was to ensure that the “M” logo stands as the crown jewel of our visual identity, representing the bridge that transforms potential into reality, and today’s ideas into the force of tomorrow.

Communication Etiquette: Best Practices for Engaging with Customers Online

In an age where every click, like, and share holds monumental value, navigating the landscape of online communication can be a daunting task. As business engagement blurs into the digital realm, it is essential for companies to understand the essence of communication etiquette when interacting with customers online. This holds especially true as successful customer engagement holds the potential to contribute to a significant 23% increase in business revenue.

Is Microsoft Teams HIPAA compliant? 5 alternatives to MS Teams for healthcare

Microsoft Teams has become a known name in enterprise communication, seamlessly integrating chat, video conferencing, and file sharing. During the pandemic, Microsoft Teams' healthcare usage soared from 44 million to 115 million users in just a few months. But when it comes to healthcare, where patient data is both sensitive and regulated, a crucial question emerges: Is Microsoft Teams HIPAA compliant?

Mastering Android Push Notifications: A Guide Using Courier's SDK

Push notifications play a critical role in our digital world. They’re an essential tool for driving user engagement, ensuring retention, and delivering real-time updates, but implementing them in Android can be a complex task. Engineering teams are tasked with not only the technical implementation but also the logic that encompasses the entire notification experience.

Creating an Effective Executive Communication Strategy

Leadership skills are not always innate to leaders. In fact, effective leadership roots in inspiring and motivating action toward achieving a team or organization’s goals. To do that, leaders must have communication skills to connect with their audience. Company leaders or executives are the de facto “face” of the team or the company. They are the ones who face the internal and external stakeholders.