Teams | Collaboration | Customer Service | Project Management

Communication styles are not innate. We are not born with them—we learn them. If you would like to learn how to communicate better at work or at home, or if you would like to teach employees, managers, or leaders how to use better communication styles to ease tension and inspire confidence, you can do that.

The landscape of communication and business operations has transformed dramatically in recent times. It has been changed in different ways. What’s the most obvious one? It’s a standout evolution is the mounting inclination towards virtual interviews. So, it’s sidelining the conventional in-person meetings. But what factors have catalyzed this move towards digital dialogues? Let’s find it out.

Legendary NFL coach Vince Lombardi is credited with coining the iconic blurb “Winning isn’t everything; it’s the only thing.” While Lombardi may not have been the first one to say it, the message nevertheless resonates with professional services firms from accountancies to financial services to consultants—winning new clients (and retaining current ones) is everything.

Chat APIs are integral solutions for contemporary organizations that value seamless workflows and high productivity. Since nowadays emails no longer dominate as the preferred channel of corporate conversations, agile businesses are seeking more immediate, secure, and scalable solutions. Chat is one such solution. In essence, chat APIs allow the seamless transport of data between chat and other tools. They also speed up operations and allow teams to connect and collaborate in contextual settings.

No claim and no source is free of bias – here’s how to evaluate the abundance of information around you with a critical eye.

The sidebar is a persistent part of your Mattermost workspace, and while it might not feel like the most exciting feature, it’s absolutely essential for navigating through your team’s projects and conversations. But the more channels you join and the more DMs you send, the more cluttered your sidebar might start to become. Want to improve your sidebar experience and keep your attention on the conversations that matter most? Here’s how to regain sidebar sanity in Mattermost.

People don’t quit jobs—they quit bosses. You’ve probably heard this one a few times. You’ve also probably left a job or two because the manager was impossible to bear, even though the work was fulfilling, challenging, and well paid. A good manager can make employees excel in the workplace, while a bad manager makes employees hate their jobs, drink excessive amounts of coffee, and use their time at work to find another job instead of being productive.