We are surrounded by technology all the time, and for most of us - it’s a big distraction from our work. But technology doesn’t have to be a distraction. It’s actually quite the opposite, technology can act as a booster for your productivity. In independent research by Ultimate Software, 92% of employees say that technology helps them work better. As a matter of fact, digital workplace relies on multiple technologies.

Healthcare communication has changed immensely. What used to refer to doctor-patient communication now includes much more. The new ways of communication in our daily lives are also changing the way patients communicate with their healthcare and insurance providers. In 2022, we expect the existing healthcare communication trends to intensify. One of the major healthcare trends is live and in-app chat messaging: download our eBook to find out how it supports achieving an excellent patient experience.

Rocket.Chat 4.5.0 brings more improvements to Team Collaboration, Omnichannel, Marketplace, and Apps Engine. Let's see what's new with the latest version.

Companies strive to keep up with the higher consumer expectations of minimum wait times, fast response, and resolution times. Live chat software is among the most potent customer communication tools any business has. Are you a business owner or head of product at a company? You probably have recognized the potential of customer service chat software.

Hi, I'm joshua stein, the proprietor of Pushover. 10 years ago this week, I officially launched the Pushover app on the Apple App Store and Google Play (back then called Android Market) and since then, support for Pushover's API has been integrated into countless services, products, open-source libraries, and one-off shell scripts and tools. To date, Pushover has delivered over 3 billion notifications to over 3/4 of a million users.

At Simpplr, we understand the importance of getting the C-suite involved in internal communications. However, we don’t hear as much about People Managers and what their intended role should be in Internal Communications (IC) efforts. It is something Simpplr, and I feel very passionate about. To help you understand this concept, I would like to share the “why” behind getting people leaders involved is critical to employee experience.

Healthcare institutions are increasingly looking for technological solutions to help them improve the patient experience. However, they still have to stay compliant with the most important data privacy regulation in the healthcare industry, HIPAA. Since live chat has become the new standard of patient communication, companies are investing in HIPAA-compliant chats.

There’s never been quite so many helpful platforms and tools available to help developers ship code faster. But while an army of best-of-breed tools can help solve many of the problems your team faces, they introduce new challenges and complexities of their own. Contending with fragmented tools was the most common challenge cited in our recent survey of developer teams, with 39% of respondents calling it a major productivity challenge.