One person can’t be responsible for accomplishing a company-wide initiative. Whether it is engaging in a more customer-centric motion, following a policy on inclusion, or participating in feedback on a new platform, it must be a top-to-bottom motion. The same holds true for redefining the intranet and the role of the intranet community manager for your company’s internal communications. Most might say this is a job for the communications team or community managers.

The influenza pandemic resulted in significant financial losses for both humans and businesses. All of their business meetings, which had increased their confidence and vision, had been for naught. The echoing pandemic period effectively illustrated how negligence can damage the normal human cycle as a result.

We’ve written a great deal about project management and work management and the benefits they bring. But what exactly is collaborative work management? Why is it different, and how does it benefit knowledge workers and their teams? Let’s find out. As workplace models evolve, so do the terms and practices which companies use. Hybrid working – where employees enjoy a mixture of remote and office working – has soared.

Are you doing agile – without even knowing it? You probably are if you’re reading this. Most companies today are actually on the agile business roadmap, somewhere. But what’s the destination? If you’ve read our post on setting SMART goals, you’ll know that it takes a goal to make a plan, and that measurement is a huge part of the journey to success. Becoming an agile organisation is no different, and measuring your progress towards your final destination is a key factor.

October is our favorite month for many reasons — but the main reason is because it’s when we host Distributed, our annual virtual conference. This year, we explored how teams can deeply connect with one another, their work, and their sense of purpose — and got to learn about digital design sprints from Jake Knapp, how Deloitte powers innovation from the inside out, or how to spark team creativity with Columbia University’s Lance Weiler.

Avoid breaking promises and improve customer service with these three steps.

Your team needs IT in Help Desk Software in handling tickets, resolving issues, and managing assets. The software plays a significant role in satisfying customers and ensuring efficiency in service delivery. It applies automation and customized workflow. It does all you need on its own, and you do not require to sort tickets or search for different assets manually. You’ve got the confidence to attend to other issues as the help desk is running itself.