When we hear the phrase “Employee Experience,” several questions come to mind. First and foremost, what is it? Is it a top-of-a-mountain, mystical experience, where the employee discovers their value, worth, and employer appreciation? The simple answer is “Yes.” According to a Gallup report,” The employee experience is the journey an employee takes with your organization.

The digitalization of businesses is growing at a rapid pace. Customers demand that products and services be available 24/7 throughout the year. Because of this demand, customer service chatbots are becoming increasingly popular among businesses. A chatbot is a software program that uses Artificial Intelligence and Machine language to operate. A customer service chatbot is being used in the e-commerce business for improved customer service.

Marking up notification emails with HTML out of the 1990s has always been an annoyance, but now notifications need to span across additional channels such as SMS, Slack, Microsoft Teams, mobile push, web push, etc. They also need to accommodate more dynamic use cases like magic login links, multi-language notifications, and location based alerts that have caused the content formatting challenge to become far more complicated and cumbersome.

Your company probably has a strong set of values around things like inclusion, diversity, and sustainability. And like most companies, with a few positive changes, they can do a much better job living those values. That’s where you come in! For an organization to transition from solely preaching its values to living them, there must be people within who facilitate that initial change, especially around social initiatives like diversity and sustainability.

From deep insights to tiny tweaks, here’s how to supercharge collaboration in an ever-changing world.

Cybersecurity in 2021 has been a challenge for many organizations around the world. No sector is spared from cyberattacks — even emerging companies and leading industry leaders from diverse industries are vulnerable to such attacks. In the US alone, the Identity Theft Resource Center (ITRC) identified that the number of data breaches in 2021 has surpassed the volume of data breaches in 2020.

At its simplest, Slack is a channel-based chat tool that many agencies and client services teams use to discuss issues in real-time. Instead of relying on buried email threads, phone calls, or carrier pigeons, Slack has become a popular tool for one-to-one business messaging, private group chat, voice and video calls, and inter-business collaboration via Slack Connect.

Monday blues are understandable and acceptable. However, if your Monday Blues last until Friday, or you feel unmotivated at work throughout the week, there is a severe problem in your working style or routine that you must address as soon as possible. Without a doubt, being productive and focused at work throughout the week is a challenging task for most of us.