Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

5 Awesome Developer Tools to Make You More Productive

Your productivity as a developer will influence your career for the rest of your life. If you are more productive then you can learn faster, write code more efficiently and unlock new opportunities for you, from salary increases to becoming a tech lead. And to be a successful developer, you must adopt the best developer tools for a variety of use cases, and let them drive your daily workflow.

Tips For Successfully Leading Remote Teams

Develop explicit remote-work regulations and training in advance; nevertheless, in times of crisis or even other quickly changing conditions, this degree of planning may not be possible. Luckily, there are precise, research-based strategies like how to fill out a w9 that managers have to take to boost the employee engagement and motivation of remote employees without putting in a lot of effort.

How to manage the innovation process with your team

Every business needs to grow and adapt to its surroundings. If it doesn’t, chances are it won’t succeed — especially if competitors are taking steps to develop in the marketplace. Simply put, if your business doesn’t change to keep up with customer demands, it might not survive. This is where an innovation process can help. With a solid innovation process in place, your business can find the best avenue of growth.

What is B2B Customer Service and How to Improve it With Examples and Tips

It’s common knowledge that the sales and marketing strategies to win over B2B clients are very different from those that are used to attract B2C customers. We use different channels, expect different behaviors and create specific personas for each of these buyers. Similarly, when it comes to customer support, B2B customers have unique needs and resolution journeys that make B2B customer service a distinct category by itself.

How Does IT Deliver on the Promise of Employee Experience?

Employees struggle at work. Outdated systems, departments that operate as independent silos, a lack of communication and knowledge sharing, and the ever-increasing pressure to be more productive are additional challenges that can lead to negative employee experiences and satisfaction. The topic of employee experience (EX) has traditionally focused on the Human Resources department, but what about IT’s role in this evolving area?

Product Insider - Atlassian Analytics | Community Leaders | Atlassian

Inder Singh, Senior Product Manager for Analytics Visualization Platform, and Tracy Chow, Senior Support Engineer for Atlassian Analytics, will give a demo of the new no-code visualization builder and interactive dashboards, talk about how users can leverage it, and be available for Q&A about Atlassian Analytics and the Atlassian Data Lake.