Teams | Collaboration | Customer Service | Project Management

If you could build anything, what would you make? At Miro, our goal has always been to empower teams to build the next big thing. Last week we launched our redesigned Miro Developer Platform 2.0, enabling developers and partners to build apps and integrations for Miro’s 35+ million users.

As an open source organization, openness is part of our DNA here at Mattermost. But that openness is about more than just opening up our source code — it’s a core part of our culture and the way we do business. I’d like to share a bit more about why we’ve adopted this culture of high-impact openness and how we practice it every day across the various communication and collaboration channels that we use.

We’re excited to announce a powerful new feature for the Courier platform: Courier Automations. Courier Automations is a toolset that includes both an API and a visual builder that allows anyone to easily configure logic for notification workflows. Need to send a reminder to class attendees 10 minutes before the class starts? Need to page an on-call engineer on multiple channels until they respond? These use cases and more can be achieved quickly and easily with Automations.

Forrester, the research and advisory firm, recently published its Now Tech: Secure Communications, Q2 2022 report which provides an overview of 25 providers and helps enterprises understand the value of a secure communications platform. And (we’re all flushed in the face), Element is listed as one of the secure communication providers (available to view here).

As customer-facing businesses grow, they are trying to find new ways to serve their customers. However, they want to keep their brand aligned across all communication channels. White label chat app helps them do exactly that. Compared to custom-developed chat apps, white-labeled ones can be implemented faster and require fewer resources. Read on to find out what are the advantages of white label chat over custom-made chat apps, and why organizations opt for white-labeled chat products.

Employee motivation plays a significant role in a company’s success. Their commitment to being the best at what they do affects their team productivity and the business’s ability to grow and serve customers. A low level of employee motivation can negatively impact your business processes and ability to convert visitors to customers. Given its importance, how can business owners boost their employee’s motivation? Fortunately, there are a lot of proven ways to do so.