Teams | Collaboration | Customer Service | Project Management

Modern SaaS application providers handle sensitive user information every day, from customer names and email addresses to application code and third-party API secrets. It is thus more important than ever for web applications to adhere to the highest security standards, not only to maintain their business reputation and avoid financial losses but also to protect their users.

This quarter, we've worked hard to improve all product areas with new functionalities and enhancements. Continue reading to learn more about the latest features and improvements in team collaboration, omnichannel, and Marketplace. ‍

Website Chat Software: Businesses today are using more technology than ever before. Technology doesn’t just help close the communication gap, it become a central tool to promote business growth. One technology tool that is particularly useful for businesses is website chat software. Read on to learn how businesses benefit from website chat software and why Vision Helpdesk is the best solution for your chat software needs.

Reflections on strategy, values, and building an enduring company as we celebrate our 20th anniversary.

Every major or minor change in the world transforms the world’s ways to some degree. Nowadays, the world observed the lockdowns, isolations, and quarantines. Moreover, these uncertainties affected everything. A person’s lifestyle, way of thinking, and even how one works and does daily chores. In survey made by Gartner in 2020, 74% of organizations said they planned to move at least 5% of their workforce online. Most offices give their staff the flexibility of working hours during these days.

Team communication apps are essential to successful digital workplaces. Remote workers around the world depend on communication with their colleagues to effectively collaborate on important projects. Today, we’re surrounded by numerous workplace technologies. Yet, it seems like the simple instant messaging apps have made the most impact on our remote and digital work experience. There are numerous team communication apps on the market today.

The percentage of people using the internet every minute of the day is overwhelming but not shocking, to say the least. The “side effect” is that users unknowingly allow companies and applications to find their confidential data. There is a need to have a system that helps people determine the data they are willing to share with companies.

How do modern intranets support digital work environments? The digital workplace has become a necessity when employees are spread out – across the country, or even around the globe. Finding successful ways to bring employees together and simplify communication, onboarding, and more can be a massive challenge.