We are excited to share great news with you: Rocket.Chat has obtained the ISO 27001 certification! As part of our ongoing efforts to always strive for excellence in everything we do, this is a testament to our commitment to security for all our users. Read more about what this means for you and what we are up to next.

The Splunk Audit API App for Slack makes it easy to identify usage trends, detect security threats and drive data-based decisions

We’re relentlessly innovating to stay ahead of cybersecurity threats. Here’s how we’re helping customers keep their information and data secure

In February of 2020 the world-renowned INSEAD business school introduced its first course in product management, designed and taught by professor Manuel Sosa and lecturer Ayman Jawhar. Unfortunately, the severity of COVID-19 became apparent shortly after the course began. Like countless universities around the world, INSEAD’s Singapore campus shut down and the new class – and its 45 students – were forced to go completely virtual.

At this point, remote work isn’t just a common part of our lives. It’s essentially a ubiquitous one, thanks to the impact of the unexpected and ongoing COVID-19 pandemic. Even businesses that hadn’t embraced telecommuting in the past were forced to confront this tech-driven future sooner than expected, which has led them to turn to a wide variety of different solutions in an attempt to meet their needs.

For many of us, the way we work has changed since the start of 2020. We’ve had to adapt to the unexpected, embrace remote working, and learn to keep work going even when we’re not all in the same office space. But among all the uncertainty, one thing has become clearer than ever: even when we’re apart, we’re all in this together. And teamwork has never been more important.

They say COVID-19 has changed the world forever and business communication is no exception. Remote work is becoming a new normal making employees set up their home offices and bring all the work communication online. Whether we are communicating with our team at work or with customers and partners, nothing is the same any more. Naturally, businesses face a great set of challenges starting with the lack of human interaction to ineffective online tools that don’t cater to their needs.

You might say this is one of the worst possible times to be growing a business, but that’s not necessarily the case. On our new Sit Down Startup podcast, we talked to founders about how a customer-focused approach can help you thrive even as the world transforms before your eyes. They shared their thoughts on customer experience, empathy and hope as we look to the future. Read on for a few lessons from some inspiring founders.