Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to Retain and Engage Executives Through Strategic Onboarding

If you’re reading this, you’ve probably heard of the Great Resignation. This unprecedented movement of professionals quitting their jobs to move to better positions, take time off to spend with family or pursue other personal endeavors hit employee experience professionals unexpectedly and without a plan. In November of 2021 alone, over 4.5 million people decided to go their way – an attrition rate that exceeded pre-pandemic rates with room to spare.

Annual Stockholders' Meetings: Conducting In-absentia Voting and Cumulative Voting

Corporate formalities are essential for every organization’s unique structure. These include fiduciary duties, financial record-keeping, as well as special and scheduled meetings. Speaking of corporate meetings, an annual stockholders’ meeting (ASM) is a statutory requirement for all Philippine corporations. This formality is highly essential, requiring careful planning from the cost considerations to the voting rights navigation.

Using Courier to Build Approval Workflows

Utilized by countless organizations, approval workflows arrange the hierarchy of teams and the sequence of tasks for the ultimate goal of improving collaboration and efficiency. In my experience as a software engineer, approval workflows are vital for peer code reviews, but that’s not the only use case. In this article, we’ll explore the difference between manual and automated approval workflows and what you’ll need to know if you decide to automate your workflow.

What are customer support software tools? 6 ways they can benefit

Many businesses have realized the importance of having solid communication channels with their consumers in a more digitally dependent world. Even before the COVID-19 pandemic, there was a significant shift in companies providing most of their products and services over web technologies. E-commerce was on a steep incline. The rates of digital adoption, internet speed and access nationally, and technology growth are still high.

The Best Chatting Apps for Business Productivity in 2022

A business cannot only survive on the number of clients it has; it must also increase its productivity to meet its goals and bring on new customers or clients. I don't think I need to remind you that team communication is critical to boosting business productivity, but I do believe you should be aware that a conventional or social messaging app will not suffice to do it.

10 effective strategies for promoting team collaboration

Team collaboration in the workplace elevates teamwork to a new level. It enables groups to pool their skills, talents, and ideas to achieve a shared goal. Work collaboration, when done effectively, can have a good impact on your team or business. Collaboration can boost team efficiency, innovation, and relationships. According to Urubit, 33% of employees say that the ability to collaborate makes them more loyal.

9 Ways You Can Build Customer Trust & Loyalty

As CX speaker Zig Ziglar once said: “If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.” When you consider that just a 5% increase in customer retention can boost your profits by as much as 95%, the rewards for gaining and maintaining customer trust are massive. A few extra seconds of effort is all it takes to make a customer’s day.