Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Top 30 Trello Alternatives for Your Business

So, if you are searching for Trello Alternatives, it must means that you are not fully satisfied with Trello for any reason or are looking for a solution that can accomplish more for you than a basic Trello board. Here in this article, we would review some of the limitations of Trello that might be the reason for your dissatisfaction or even frustration, and we would introduce the top 30 Trello alternatives for your business.

Convene - Streamlined Meetings

Want a more efficient way of organizing and conducting meetings for your board? Convene is the board management software that empowers boardroom members to conduct efficient and streamlined meetings to enable better productivity and governance for the organization. Convene has a set of intuitive features that makes your tasks and responsibilities easier for you.

Amazing Black Friday and Cyber Monday SaaS Deals

I recall seeing on the news people in the United States, the United Kingdom, and other countries rushing into supermarkets and grabbing electronic products and other items; for a brief moment, I mistook them for vandals robbing the market, but later I was shocked to learn on the news that it was Black Friday, and the announced discounts had caused people to rush for the deals.

IN THE DARK: How To Prepare Your Customer Service For The Next Facebook & WhatsApp Outage

On October 5th, the world went silent for 6 hours. 🤐 The world’s top 3 social media and communications platforms were shut down completely. Suddenly, we couldn’t reach ANYONE! WE WERE CUT OFF FROM THE WORLD. What did this mean for customer support teams? Since the main reasons why customers contact businesses on WhatsApp and Facebook Messenger are sales and customer service, it is inevitable that organizations across the world lost money during the outage.

15 Surprising Employee Productivity Statistics That Will Impress You

Employee productivity, according to WhatIs.com, is “an evaluation of an employee’s or group of employees’ efficiencies.” Employee productivity, in short, assesses how much useful work an employee performs for an organization over a given time. If a company wants to prosper, it needs people that are highly productive. We’ll give you 13 intriguing and useful employee productivity stats that are applicable today.

ITSM Service Desk Software: What Is It, And Why Is It Important?

Unlike when ITSM was considered an IT improvement approach, service management now drives the entire business. Besides, it is among the most critical practices organizations should have to keep up with changing times and foster business success. But for an organization to thrive and build a sturdy structure around its IT services, it needs reliable ITSM service desk software. So, what exactly is ITSM service desk software, and why is it important? Read on to find out.

Why a Virtual Office Is a Waste of Money in 2022

An increasing number of businesses now operate almost entirely with a remote team — without the need for an actual office space or desks. However, some of them may require a physical location for mailing services and conference rooms for client meetings. In such cases, most companies go for a virtual office. A virtual office gives your business a physical address and other office-related perks without the cost of office rent and administrative staff.

Overcome Limitations of Remote Workplace with Board of Directors Portal

Before your company can fully embrace digital transformation, you must first deal with the various pitfalls of a remote workplace. The lack of face-to-face interactions means there are certain limitations in communication, especially in information dissemination and engagement. In fact, a study by Deloitte shows that 75% of remote workplaces struggle to keep their members connected as they adopt the virtual setup. This applies not only to employees, but to board members as well.