Teams | Collaboration | Customer Service | Project Management

A couple of weeks ago the European Parliament, the European Commission and the Council of Europe agreed on the main guidelines for the Digital Markets Act (DMA). The DMA is legislation aiming to create a more competitive digital market in Europe by mandating competition-friendly practices from the ‘gatekeepers’ i.e. the largest tech companies (see below for full definition).

Cloud hosting is becoming the norm due to its efficiency, accessibility, flexibility, and scalability. Not only that, but it also optimizes IT expenses and encourages collaboration. However, with the rise of digitalization comes the surge of cyber attacks. With such threats, business leaders must be attentive to the cloud security of their businesses.

Product notifications should never spoil a user’s experience—they should contribute to it. Otherwise, users are prone to turn off the notifications. According to Statista, 39% of smartphone users who receive too many notifications turn them off in response. So how do you create product notifications that delight a user no matter how harried? Consider your users and their many different experiences as you design and build your product, not after.

Benefits of Online Help Chat Software: Businesses love to improve their processes while assisting their customers. You may wonder how you can help those people while also giving your employees more tools to work with. With this in mind, your business could utilize live help chat software and reach out to more of your buyers. If you feel hesitant to use such software, you should check out these four points to understand how Online help chat software can benefit your business.

Intercom has become an industry standard for talking to customers via live chat. In its 10 year history, Intercom set the bar for customer engagement with SaaS businesses pretty high. However, open source challengers are on the rise. The indisputable advantages of open source software over its proprietary counterparts have experts looking for open source alternatives to Intercom, too.

Atlassian releases first-ever State of the Developer report.

There's no doubt that blockchain technology has grown into something of a behemoth over the past couple of years, and it's expected to get even more significant as time goes on.

The digital workplace is a phenomenon that has grown in leaps and bounds in the wake of the COVID-19 pandemic. The adoption of technologies has increased and changed all aspects of our lives today, including how we work. However, today’s workplace is very different from the traditional workplace. For one thing, its definition is no longer limited to the physical sense.

Have you heard about the recent workplace buzz? The 4 day work week is a trendy workplace practice that is being talked about a lot. The key goal is to have three days off to achieve a better work-life balance. However, there are differing views on whether the 4 day work week achieves the desired objectives for both employees and the organization.