How to move around a board in Miro
To take advantage of Miro’s flexibility, let’s make sure you know how to navigate a Miro board. In this video, we’ll look at how to move around a board, zoom in and out, and only move the things you want to.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
What is Miro?
Miro is an online collaborative whiteboard. But wait a second, what does that mean? Let’s take a quick look before diving deeper into Miro’s functionality.
Don't want to return to the office? Here's what to do
A step-by-step plan to help you frame your request, counter objections, and negotiate for what you really want.
Sending Notifications through Slack with Courier | Robust Audit Logs
Courier is the fastest way to design your notifications once and deliver them through push notifications, direct messages like Slack and Facebook Messenger, SMS, and email–with a single Courier API rather than having to integrate each provider API separately. Courier's Notification Designer empowers every team member to build beautiful notifications. Route each message to the most effective notification channel using a robust delivery rules engine without touching your code.
Courier April Product Release Updates: In-app Inbox, Preferences, and Automations
Every month, Developer Advocate Aydrian Howard brings together a team of Courier engineers on Courier Live to discuss which updates recently made it into production, what is happening with the features in beta, and what to expect from the product and team in the near future.
The Future of Customer Service Technology: 5 Key Trends
As the customer service industry evolves, customers are increasingly expecting flawless customer service from companies. 56% of customers have stopped buying from a brand or switched to a competitor because of a single bad experience.1 For American consumers, that number jumps to a whopping 69%. If you want to meet this increasing demand for perfection, “hiring the right people” isn’t enough.
9 Customer Service Tools To Boost Your Team's Collaboration Efforts
The undeniable fact of the business world is that you cannot have a great product without an excellent customer support team. Yeah, you might have developed a top product, but you would need an efficient bunch of professionals to manage your customers’ queries. In these times when customers are known for switching brand loyalties often, your customer support team has to be on its toes to satisfy your esteemed clientele. Customers’ demands and expectations are changing rapidly.
Effective Intercultural Communication In the Remote Workplace
Every type of team will encounter hiccups in the workplace from time to time. Whether these disagreements are about team projects or current affairs, the root of the issue can often be found in cultural differences. This is especially true as the world becomes increasingly globalized and teams are made up of members with various life experiences. As a leader and mentor, how can you effectively manage intercultural communication to avoid and work through conflict in the remote workplace?
Why Enterprise Collaboration Tools & Platforms are the Present - And the Future
Driving collaboration and instant communication through tools and technology seems unnatural and counter-intuitive. However, the onset of COVID-19 has brought previously unimaginable work scenarios to life - Enterprises with a technology-averse mindset were forced to learn and adapt to collaboration tools overnight. Work-From-Home (WFH), a once dreaded concept, became the savior for multiple businesses - big and small.