The latest News and Information on Collaboration, tools and related technologies.
We’ve launched a brand new version of Element, called Element Home! It’s the Element app, but faster, personalised and under your control - all packaged up so you don’t have to worry about how it works! You can just enjoy the fact you know you chose someone you trust (us!) with your data. So that you know, here’s what’s going on behind the scenes with Element Home; in practice you’re getting your own fully managed, dedicated server alongside your Element app.
Like most business leaders, you want your company to provide a great customer service experience. You hope to respond quickly, have positive interactions with your customers, and give them the solutions they need. However, with customers being higher expectations than ever, and customer support teams being understaffed, this is easier said than done. If you’re wondering how to improve customer service in this salutation, then look no further.
Project Managers are presented with some challenging tasks which can hinder the success of the project. Some of the most prevalent challenges that keep project managers on the ball involve making sure the project is on track, within the assigned budget, keeping up with the project's pace, and managing resources.
On Saturday Feb 27th, OneDesk released the February 2021 update to OneDesk with many new features and improvements.
We are delighted to release the final piece of our notifications solution to Teamwork CRM with Email Notifications and Reminders. Until now, notifications were available in-app via the bell icon. To date this is how users received notifications for any changes to the deals they were following. However, there was still a notification gap to be filled. Once you were out of the application, you had no means of understanding how your deals progressed.
