Teams | Collaboration | Customer Service | Project Management

5 eCommerce KPIs to track over the 2021 Holiday Season

The 2021 holiday sales season is quickly approaching, and most eCommerce companies face it with a mix of excitement and dread. If anything, 2020 taught us that the threat of everything falling apart is always there, even if you’re having a banner year. That means now is the time to shore up operations and put protections into place to keep revenue secure and customers satisfied.

Managing employee burnout during remote work- Data is the key

Managing employee burnout became an essential aspect when pandemic-induced hybrid work expanded at a sky-rocketed speed. Remote workforce management opened many opportunities for businesses to work through the hardships but at the same time challenged employees to balance between work and life. Generally, when too much work and confusion pile up together, things can lead to chaos or even worsen.

Workflow Process Automation (System Management Software)

Workflow process automation is critical to the efficiency of any business operation in 2021. If you’re not leveraging the power of workflow process automation to streamline your productivity and enhance customer experiences, you should start to explore system management software. These software solutions have the potential to transform your customer experiences. When you have efficiency at the core of business operations, this ultimately leads to faster customer support.

Hybrid collaboration field guide

It’s likely that you are already exploring the challenges and possibilities of the “new normal.” As the world begins to reopen, it’s clear that things have changed. And with every change comes a new opportunity (and even responsibility) to improve — as individuals and as companies. While our understanding of where things are headed is in constant flux, one trend is clearly emerging that’s top of mind for business leaders across the globe.

How are Electronic Board Books Useful?

Developments in technology have led board members and corporate secretaries to look into solutions that compensate for their tedious work schedules. Amidst initial apprehensions, leaders are now starting to warm themselves to the idea that digitizing board books present significant benefits to their respective companies. It has now become the norm for businesses – ranging from nonprofits to corporations – to adopt electronic board books for their meetings.

Why You Need to Factor Flexible Planning into Your Projects

If the last 18 months have shown us anything, it’s that we could all do with being a little more prepared for the unexpected. Our personal and professional lives have been rocked by disruption after disruption as staff members have worked from home, returned to the office, and, in some cases, returned to home working all over again.

Insourcing vs Outsourcing: Pros and Cons of Each

Today, businesses operate in globalized markets and have several ways to manage their business processes. Insourcing and outsourcing are two such sourcing practices, each with its own merits. But you may be wondering, which one’s the best fit for your business? Don’t worry. Our detailed insourcing vs outsourcing comparison will help you make that decision. In this article, we’ll give you a head-to-head insourcing vs outsourcing comparison and discuss their pros and cons.