Teams | Collaboration | Customer Service | Project Management

Latest Blogs

Next in EX: Investing in 'AI for good' (ebook excerpt)

This is the first part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. There’s a lot of hype, fear and skepticism surrounding artificial intelligence (AI) and its impact on work. AI technology itself is not inherently good or bad; it’s about how organizations and individuals choose to use it. When used responsibly and ethically in organizations, AI has the power to transform EX.

From pain points to progress: accelerating your Well-Architected Framework Reviews

Creating an architecture that not only supports your business, but enhances it, is not a one-and-done task. It requires continuous reflection, learning, and improvement. For organizations that build on AWS, Well-Architected Framework Reviews play a critical role in their success. Designed to enable teams to assess and improve their architecture, the process can enhance performance, ensure stability and security, and maximize cost-efficiency.

What Is Insurance Business Process Outsourcing? Role, Pros, Cons And More

The insurance BPO market is one of the more established offerings in the BPO market. Insurance businesses are progressively adopting Insurance BPO. This is because it increases their value proposition and growth, reduces cost pressure, responds to changing consumer behavior needs, and efficiently handles operational problems. According to reports, the Insurance Business Process Outsourcing (BPO) Market is projected to reach USD 10.2 Billion by 2028, growing at a CAGR of 4.20% between 2021 and 2028.

Don't let your digital tools sabotage the employee experience

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

Are You Missing These Key Elements of Optimal Resource Management?

Discover effective resource management strategies to enhance productivity without risking burnout or compromising quality. Explore these data-driven techniques and practical tips on how to work smarter and achieve a greater output.

Remote Work vs Office Productivity-Which is More Productive?

Is remote work the way forward, improving employee happiness and productivity, or just a passing trend that is undermining teamwork and business efficiency? Since the rise of home-working during the COVID-19 pandemic there’s been an ongoing dilemma of when, or if, employees should return to the office. As businesses transitioned to remote work setups, workers have come to appreciate the benefits of working from home.

How to create a TV dashboard for monday.com

For many years now, monday.com has been a much-loved task management tool. Monday.com makes it easy to organize your team’s workflow, and stay on top of your deadlines. It also has some excellent dashboard tools you can use to track your teams progress and pull out different metrics and KPIs. However, if you’ve ever tried to display your monday.com dashboards on an office wallboard, you’ll know that these dashboards aren’t built with permanent TV display in mind.

Protecting Your Online Store: Important eCommerce Security and Privacy Measures for 2024

Online stores have become the latest buzzword, especially after the COVID-19 pandemic. Today, we see many online stores across the web, which has led to an alarming rate of cyber-attacks. According to a recent report, most of the grievances received in 2022 were personal data breaches, phishing, and non-payment/non-delivery. This statistic shows the importance of eCommerce security and privacy in modern-day businesses. Hence, it becomes crucial for modern-day entrepreneurs to protect their online stores.