Teams | Collaboration | Customer Service | Project Management

Today's digital environment makes remote work an integral component of many companies' strategies and policies. The COVID-19 pandemic and its consequent global shift toward remote workforces have highlighted that traditional employee onboarding practices, such as face-to-face interactions or physical materials, no longer hold relevance for modern employers.

If your business is anything like the 300 or 400 million other businesses operating globally today, you probably face challenges like tight deadlines and the constant need for actionable feedback. Without a flexible system, these pressures can lead to missed opportunities and inefficient processes. This is where an agile workflow comes in, to help your team stay on top of every project and hit deadlines by breaking up big tasks into small ones.

When we think of the most game-changing innovations in recent times, there are many candidates. For instance, renewable energy solutions have changed how we think about sustainability and go about reducing carbon emissions. We’ve also seen the rise of blockchain technology that creates decentralized systems impacting finance, public administration, and even the food sector. ‍

I know that a piece of content about too much content is kind of ironic, but hear me out. With every company out there putting out blog after blog, reading all the latest content seems like a chore. That’s good news for a content creator, but if you’re trying to catch up on your reading list, you could end up spending hours every day just to stay on top of the latest content.

You might not be sitting around a campfire, but you can still use stories to connect and inspire in the office.

The rapid integration of advanced technologies continues to reshape industries all over the globe. As the business landscape approaches a new year, Canadian companies are investing heavily in technological advancements to position themselves at the forefront of the global digital economy. Below are some technological trends the Canadian business sector is using to foster a tech-forward future — and will continue to in 2025 and beyond.

Throughout spooky season, Miroverse Creators have shared their frameworks in record numbers with a whopping 247 templates published in October! The community is buzzing with fresh ideas and new ways to collaborate. If you have a Miro board that could help others, now’s the perfect time to publish your template.

There is no limit on how many items you can have in OneDesk. As such, you can create custom work views that filter, group, and sort your items according to your needs. OneDesk now offers the ability to select all, deselect all, and multi-select in a given view. The feature enables you to quickly select all items to modify or move them. You can also clear your selection by deselecting all.

Ever wondered how some businesses stay ahead of tech changes while others lag behind? The answer often lies in their partnership with a managed service provider (MSP) and their adoption of IT Service Management (ITSM) practices. Many businesses turn to MSPs equipped with ITSM expertise to streamline their IT processes, enhance customer service, and stay agile and ready to quickly adapt to industry needs.

‍ The EU NIS Directive (NIS2) and GDPR are critical frameworks designed to protect an organization’s infrastructure and secure personal communication and data. While the former focuses on network and information system security, GDPR mainly concentrates on personal data protection.