Whether you’re a business leader or a freelancer, there are tons of resources to help you and your employees improve productivity.

Asynchronous (async) work is an arrangement where employees can work individually whenever they like. Many companies have adopted this work system due to its ease of functioning and better employee satisfaction. However, to get the maximum benefit out of working async, you need to understand how to implement it successfully. In this article, we’ll discuss what asynchronous work is, its benefits, and its drawbacks.

You rely on your employees to deliver top-notch services and meet business objectives. Naturally, you need to account for their paid time off (or annual leave), sick leaves, and other inevitable emergencies which may cause them to skip a day of work. Tracking employee attendance and proactively monitoring their leaves can help you develop a contingency plan in their absence. This way, your business operations can continue uninterrupted.

Self-service offers customers a great opportunity to interact with your service teams in a way that works best for them. And self-service portals offer customers access to information with a click of button and has shown to streamline business practices, improve service efficiency and (even better) increase customer satisfaction. But sometimes users need help in determining where to go or what to do inside their SSP especially when it comes to logging tickets.

Virtual meetings are the new frontier. As a consultant, an agency, or a freelancer, you use them to conduct strategy sessions, workshops, or to present your work. How your clients experience these meetings makes all the difference. If you want to ensure productive meetings with your clients, especially now with so many remote work challenges, there are a few hurdles you need to overcome.

Your business is already operating in a hybrid model, isn’t it? Perhaps, you are deciding to become an entirely remote workforce. Whatever be the case, IT must support employees working from multiple locations and track remote digital employee experiences using real-time dashboards. In this article, we are going to cover three Digital Experience Monitoring dashboards to help your team identity and troubleshoot problems that your employees might face in their home environment.

As a leader or manager of a team, you’ve probably been asking yourself the same question over the past year: How can you inspire your team when you aren’t together? Without the spontaneous, in-person conversations that sprout in an office environment, many distributed and remote team leads have turned to video meetings. But replacing informal catch-ups and quick questions with 30-minute meetings takes up time, costing individuals 157 hours in productivity over the past year.

Whether you have five employees or 5000, you need a way to track their billable hours and manage their attendance. For this, you may choose to go with BambooHR Time Tracking Software. BambooHR offers employee time tracking, attendance management, payroll processing, and benefits administration functionalities. In this article, we’ll give you a detailed BambooHR review, including its various features.

Multichannel vs. omnichannel is a well-known debate in the online business world. The terms are used for both customer support and marketing, but what do they mean? What's the difference? And which method is best to satisfy the needs of both the business and the customer? While the final decision is entirely yours, let us help you learn about these two ways of interacting with clients, how they are different, what companies choose said ways, and which way is considered the best.