Teams | Collaboration | Customer Service | Project Management

Since remote work has become the new normal, companies have been on the hunt for the best tools to make operations more efficient. As a result, tracking the progress of different projects becomes even more critical while working remotely. Unfortunately, it’s not possible to personally keep track of what your team is working on every second of the day. One quick Google search, and you’ll learn that Asana and Jira are at the top of every list of project management tools available in the market.

Productivity is the primary aspect for a business to grow and build a valid distinction in the market. And for the same purpose, companies should track the productivity of their employees to improve performance and bring better outcomes.

If you're tasked with writing knowledge base articles, you might wonder how to make your content compelling. After all, the whole point of a knowledge base is to provide users with the information needed, so it's essential to get it right. This is how your company communicates instructions, processes, and more, thus becoming a key part of customer support.

T-Mobile, Expedia Group, Xero and Slalom are saving time, finding efficiencies and strengthening relationships with huddles.

Introducing a surface that boosts team productivity by turbocharging Slack and Salesforce Customer 360’s value.

In a digital-first world, organizations use a wide range of secure communication channels such as chat, email, phone, and video calls. In an enterprise, team members share sensitive information internally and with clients. Is your communication platform reliable at all times, with zero vulnerabilities? Your enterprise and customer data may be compromised if your platform doesn't guarantee these features. So, how does security for communication work on an enterprise level?

The latest update of OneDesk is live and includes the following new features and enhancements.

Let's first analyze its core before learning why the Defense forces must use on-premise models. Services for collaboration in the defense industry are far more significant than those in any other industry, including banking. Because they impact the country's security, the lives of the soldiers, and other important aspects, they perform a very efficient role, are intelligent, and unquestionably must be more secure than others.

The best time tracking apps today offer a wide variety of features that enable higher workplace productivity. Some timers, like Timeular and TimeFlip, come with unique offerings like a physical time tracking gadget. Want to know more about these trackers? In this article, we’ll compare Timeular vs TimeFlip, their tracker, features, and pricing. We’ll also explore their limitations and give you a better alternative for a time tracking and productivity tool.

It's no secret that IT teams are often considered the "anti-people" department within an organization. But what if your IT team could be a model of a people-first culture? When people think of IT teams, the first thing that comes to mind is technology. However, people are the heart of any IT team — without them, all the technology in the world would be useless. So, in order to create a successful and productive IT team, this is the way to go.