Looking for the best RescueTime alternative? While RescueTime is a user-friendly time tracker, it isn’t perfect. It’s not great for task tracking, and doesn’t have any payroll features or many integrations. That’s why we’ve compiled this list of powerful RescueTime alternatives to help you track time and boost productivity in no time!
A customer’s perception of your brand, including everything from social media ads to eventual purchases, is called customer experience (CX). On the other hand, customer service is simply a customer’s interaction with someone from your customer service team. That individual may be helpful, but your company should follow that with personalization or feedback implementation to create a holistic positive customer experience.
Telecommuting has increased in popularity among employees and employers. Rather than sitting on congested highways during morning and evening commutes, modern workers can go to work at home, using technology to connect them with coworkers, customers and suppliers. Employees can spend the reclaimed time with family and friends or fulfilling personal obligations.
Worried about how to monitor employees working from home? Don’t be! With the right employee monitoring software, you can easily keep track of your remote workforce. And from reducing micromanagement to boosting remote employee productivity, it offers several benefits for both employees and employers. However, before you can monitor remote employees, you must be aware of all the legal aspects surrounding it. Don’t worry.
With the growing and busy times, productivity is something everyone looks forward to. It doesn’t matter if you are working or in school or just trying to develop a hobby, you can find a way to be productive in multiple ways. To enhance one’s productivity and skills certain productivity tools have been developed digitally that can not only help plan your day ahead but also keep track of your progress.
One of the questions businesses are constantly asking themselves is, “how to improve customer satisfaction?”. Firms place a lot of emphasis on improving customer satisfaction because happy customers are more likely to continue with them. And not only do high levels of satisfaction help you retain customers, but it also helps you save costs — after all, attracting one new customer is a lot more expensive than retaining an existing customer.
Want to maximise returns from your business? Get the best talent to work for you without offering the top salaries? Have a happier, healthier team bring its A-game every day without hefty perks? All that sounds a little too much to ask for. But I’ll tell you how I have made it all happen. I launched Runrepeat.com less than 3 years ago. Today, it’s the biggest and the most trusted aggregator of running shoe reviews. We have grown from a remote team of 5 to more than 50 employees.
Call center reporting converts raw data into insightful reports. Based on the type of report, you can understand agent performance, evaluate key performance metrics, and make informed decisions to enhance your customer service. Moreover, identifying and resolving issues on a granular level can help you build strategies to achieve excellent customer engagement. In this article, we’ll cover what call center reporting is, its benefits, and the top eight call center reports.
Managing networks and computer systems round the clock are no easy task. You need to monitor how each remote device behaves, what devices join the network and more. Fortunately, remote desktop monitoring software tools help you with that. But if all you need is basic remote desktop monitoring, you can use employee monitoring tools to do the job while ensuring your employees work productively. But with several tools available today, which one is the best for you?
If you’re planning to re-open your office fully or partially after the pandemic, you need a return to work plan. It might still be unclear when your full workforce can return to the workplace. You have to be prepared for the return of your employees once everything is back to normal. This article will look at what a return to work plan looks like and show you how to prepare one in five easy steps. We’ll also explore why a return to work plan is essential in the first place.
