Teams | Collaboration | Customer Service | Project Management

Latest Posts

5 Remote Working Best Practices and Tips in the Era of Coronavirus Pandemics

Due to COVID-19, companies have found themselves in the middle of the world’s largest work-from-home experiment. Many hail remote work as a blessing, allowing employees to continue working while practicing social distancing during this uncertain time. Of course, even before coronavirus grabbed our attention, many companies were already adapting various telecommuting and remote work policies.

Remote, together: offering our support in the ways we can

The past several weeks have been incredibly challenging, in so many ways. It’s been a tough transition, but I’m blown away by everyone’s ability to unite, lean in, and help everyone around them. CEO at Miro As more people are getting used to remote work, a lot of questions are coming up: How to bring teams together when there’s no physical office? How to make sure people feel productive and supported?

18 Experts Share Tips for Businesses Switching to Remote Work

The world is going through a lot right now, with the current outbreak of the coronavirus. Lots of things changed in recent weeks, and most prominently, a lot of companies switched to working remotely. While remote work is far from a novelty, many companies are now giving it a go for the first time just now.

Why Moving to the Cloud Gives you an Advantage in a Time of Crisis

Business continuity is a challenge we are all currently facing, as most of us are unable to step into our office. During this time of social distancing, businesses rely on technology and software to collaborate with our team, interact with clients, and update information. Software applications can be broadly categorized into two categories: ‘on-premise’ and ‘cloud’.

Running effective meetings in a remote company

As a remote-first company, we’ve spent a lot of time optimizing how we work together as a team. In these challenging times, teams around the world are working to flatten the curve by trying their hand at remote working for the first time. To help these teams succeed, we thought it was the perfect time to share some of the practices and culture we’ve developed to run meetings effectively on Mattermost. Here are seven tips for successful remote meetings.

Rocket.Chat is moving to a single codebase: Get to know the reasons and how the community will benefit from it

We believe open source is best done transparently. We feel that communicating clearly and concisely what we are changing, adding, or fixing is a matter of high importance when it comes to our community. In the early days of Rocket.Chat, we didn’t have an easy way of allowing our users to help support the development of Rocket.Chat.

5 ways to use a CRM to boost your business

You probably can’t imagine life without your smartphone. You can just say “Hey Siri, call Mom” and instantly the number is dialed for you. Be honest, do you know Mom’s phone number? It’s practically impossible to remember all of your contacts’ information, and because your phone manages details like a personal assistant, you don’t have to.

How to Build an Effective Crisis Communication Plan

Communicating an ongoing crisis is a mammoth task for any business. Even more so in the time of a pandemic like the novel coronavirus. Unless you have a detailed crisis communication plan in place, the lack of clarity and information might put your frontline support reps in a tight spot when they are trying to reassure your customers.

The 7 Project Manager Personalities: Which One Are You?

With the myriad of project management resources available today to ensure organized and successful project completion, one could argue that the need for a personal touch is obsolete. However, as cloud computing and mobile apps have expanded our horizons for task completion, team work is now more important than ever to connect all the dots.