Teams | Collaboration | Customer Service | Project Management

Latest Posts

10 Task Manager Apps For Running a Successful Remote Team

If you are that person who says, “I don’t use task management apps because getting into them takes too much time”, chances are, you haven’t found a platform that fits your team’s needs. Using a task management application allows team members to assign tasks, set priorities, and monitor the progress of ongoing projects. It also helps managers oversee workloads and ensure everyone is on the same page.

A Complete Guide to Time Tracking Software for Freelancers

Want to get useful insights on time tracking software for freelancers? You are on the right page. If you are a freelancer, time is both an asset and a liability. Use it wisely, then it’s the former, otherwise the latter. That’s why freelancers must keep an accurate track of their work hours. However, the issue is, which solution is right for them? In this blog, freelance tracking time software will take center stage.

Agency Project Management: Creating Your Profit Machine

Managing agency projects means managing multiple clients, team members, deadlines, and goals while focusing on profitability. No matter how unique each project is, one constant remains: The need to hit your profit margin targets. Miss those consistently, and your agency’s financial health—and long-term growth—will be at risk. After years of working with agency owners (and having former agency leads on our team), we developed a project management process designed to protect your margins.

How to Plan an SEO Budget to Achieve Long-Term Business Growth

Search Engine Optimisation is not just a luxury but a necessity. But how much should you spend on it? Creating a well-thought-out SEO budget can be a bit of a puzzle. There are countless factors to consider, from your business goals to the competitive landscape to the resources you have at your disposal. If you’re unsure where to start or how to allocate funds to maximize your return on investment (ROI), you’re not alone. Many businesses struggle with this.

4 Service Desk Trends To Know In 2024

The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models. According to a report from Fortune Business Insights, the market size was valued at $2.83 billion in 2023. This is a significant number, but the numbers are only going to continue to rise. For instance, the market is expected to reach $12.28 billion by 2032, growing at a CAGR of 17.7% during the 2024-2032 forecast period.

Project Tracking 101: What It Is and How to Do It Effectively

Project tracking is the process of keeping an eye on how a project is progressing to make sure it’s staying on schedule, within budget, and meeting your goals. For agencies and consultancies, this usually means checking things like how well your team is managing their tasks, how long tasks are taking, and whether the project costs are sticking to the plan. Good project tracking helps teams stay on top of work and deliver high-quality, on-time projects that keep clients happy.

How TeamSupport Can Help SaaS Companies Overcome Common Challenges in Customer Support

The customer support industry is constantly evolving, and software companies face a unique challenge in keeping up with technology in this increasingly digital world. SaaS businesses need a customer support software that keeps up with these changes, and can meet customer needs effectively and efficiently. TeamSupport was designed with this in mind. Our platform is dedicated to making ticketing agents’ lives easier, and helping software businesses do more with fewer resources.

Top 10 time tracking software for remote employees

When you oversee globally distributed teams, you need a real-time view into when your remote employees are working and which projects they’re tackling. Basic tools like communication apps and project management software don’t offer the visibility you need to understand employee performance or to refine resource allocation. Instead, you need dedicated remote employee software with complete insight into team activity, performance metrics, and employee experience. At Time Doctor, we get it.