Our State of the Intranet and Future of Employee Technology report uncovers insights to guide intranet purchasing and optimization decisions for program leaders in the financial services sector. Discover current trends in AI integration, user experience, security and more to enhance employee engagement, boost productivity, and drive organizational success in an increasingly digital and regulated world.

No one likes writing documentation, but everyone needs it—especially in government projects. Balancing the fast-paced world of innovation with the formal demands of government documentation is not easy for startups. Let’s explore common challenges on both sides—what organizations face and what government teams expect—and offers best practices on how to tackle them, keeping things agile and manageable.

Do you know how to calculate employee productivity in 2024? Implementing employee or productivity monitoring software is great. However, it’s useless if you don’t know how to measure the efficiency of your teams with it. The key to success is identifying where your workforce is least effective and filling the room for improvement. Measuring the productivity of employees can be based on various factors. These include the production of goods, client service, and output extraction from teams.

There are several benefits to using a virtual assistant. These benefits include significantly reducing your labor costs, being able to get help 24/7, the ability to outsource tasks to a seasoned professional, access to a wide set of skills that you and/or your teammates might not possess, the option of getting help with a project the second you need it, and more.

Think teamwork *just happens* when you put people into a group? There’s a little more to it than that.

The future of workplace efficiency depends on intranet systems that serve as the central hub for all daily operations. But that’s only possible when an intranet can integrate everything employees need to complete their work efficiently. When they are expected to log into multiple systems or dig through various platforms, productivity plummets, engagement falters, and digital friction sets in.

In the fast-evolving world of Software as a Service (SaaS), customer retention is paramount. Users demand swift solutions and consistent service across various touchpoints. A multi-channel support strategy, which offers assistance via platforms like chat, email, social media, and more, significantly enhances customer satisfaction. Let’s explore the importance of multi-channel support, its numerous benefits, and the best practices for maintaining consistency across channels.

Moving to the cloud can provide many benefits, like efficiently scaling resources up or down based on needs. You also have the flexibility to change your use and save on costs. However, it introduces new security and legal challenges that companies must address. Managing security and compliance in the cloud takes time, processes, and tools focused on that task. This is where cloud management services can help.

24 Who doesn’t want to safeguard their assets and secret information? Everybody does right! But do you know that emails are one of the easiest ways to get your information out of the borders? This is the reason employee email monitoring is so popular among companies. However, there are some legal issues relating to monitoring your employee emails.

29 Need help deciding whether to go with employee monitoring at your workplace or not? No worries, here you can find out the pros and cons of employee monitoring so that you can get a clear picture of how it affects productivity and organizational relations.