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Overworking and Burnout

Most people would like to think that they can work all the time and never get overworked or burned out, but is it really? Working too much can lead to overwork, exhaustion, and even burnout. Many people don’t understand how overworked they may be until it is too late. The “too late” involves fatigue, exhaustion, and some other serious health problems. Since this sounds important, how do you know if you’re overworked? And more importantly, what can you do about it?

Story Points or Hours: How IT Project Managers Can Choose The Best Estimation Method

Let’s discuss the age-old debate between two popular estimation methods in IT project management – story points or hours. As every project manager knows, accurately estimating time and effort is crucial for ensuring the successful completion of a project. But with various approaches available, finding the right method that aligns with your team’s needs can be daunting. Fret no more!

Product Leaders: Here's Why Spreadsheets Are Undermining Your Product Management Efforts!

Under the right circumstances and when used for their intended purposes, spreadsheets are among the most useful and impressive software tools ever developed. So, let’s get that out of the way upfront — we at Craft.io aren’t spreadsheet haters or skeptics. #GoSpreadsheets! In fact, we use them internally to build and manage our business. We just don’t use spreadsheets for our product work. Because… time and place.

Addressing technology overload in the workplace

When employees waste time logging into multiple platforms and apps each day, they inevitably become frustrated. Their frustration is relatable, as doing things in the most inefficient way possible can wear anyone down over time. And it doesn’t take long for this frustration to transform into resentment, naturally spilling over into their work in multiple damaging ways.

13 Tips to Boost Your Ticket Queue Management - And Prevent it From Piling up

Effective Ticket Queue Management prevents tickets from piling up on your service desk and ensures that customer issues are addressed promptly. On the other side of the road, an overloaded ticket queue can lead to delayed responses, frustrated customers, and a drop in overall customer satisfaction. If you haven’t defined a clear ticketing process flow, or your customer base suddenly starts growing, you might find that your queue gets messier and more difficult to manage.

Transforming Meeting Discussions into Action Items in Teams

Action items are one of the most crucial pieces of information that teams can generate from a meeting. It elevates meeting productivity in MS Teams as it translates the discussion items into achievable tasks. However, the simple to-do lists may be insufficient to track everything, from assignment to completion. Meeting organizers may need a meeting solution that can record and trace action items from meetings.

Best Payroll Applications For Small Businesses (3 Options)

When I’m looking for the best payroll app for small businesses, I want to see the following: Handling payroll is an essential task, which includes collecting data on employee work hours, generating pay stubs, and taking care of payroll taxes. An effective payroll system makes this complex process seamless, playing a critical role in streamlining workforce management and making tax filing a breeze.

How to Improve Accountability in the Workplace

As employee accountability becomes increasingly important in the workplace, organizations seek to cultivate a positive company culture that encourages responsibility and ownership. In a company, accountability is not limited to individual employees but extends to departments and the organization as a team as well.

The Complete Guide to Shared Services

Shared services are a way for organizations to centralize and consolidate business operations. Although IT Service Management (ITSM) practices were originally developed for IT, many departments across businesses that provide and receive services on a daily basis have recognized its utility and started to incorporate some of its best practices. The shared services approach provides a common ground to do exactly this.