Creating an experience in the SaaS space is immensely important when you’re looking to delight your customers, every step of their journey with you. Freshworks strives to do exactly that. We take a fresh approach to how businesses discover, engage with, and realize value from software throughout their journey. Over the past few years, prospective/existing users have used G2’s growing community of trusted reviewers to make intelligent software buying decisions for their business.

When you think of the necessary skillset to operate and excel in the world of IT (and certainly in the world of IT Service Management), chances are your brain automatically defaults to what is known as "hard skills." Easily quantifiable, specific expertise on tools and languages. But of course, that doesn't paint the full picture of what is needed to become a well-rounded IT professional able to effectively communicate with teammates and stakeholders.

Get the top 11 alternatives to DeskTime. Know their details feature list, advantages, disadvantages, and reviews. Try Apploye as the best DeskTime alternative. Are you looking for an effective time tracking tool that isn’t DeskTime? DeskTime is a modern automatic time tracking software that helps the business organization enlarge growth and productivity. As no application is 100% effective and advantageous, DeskTime has some drawbacks. For that reason, you may search for DeskTime alternatives.

Do you think your team could be more productive if you had a better meeting cadence? If so, you’re not alone. Proper meeting cadence is one of the most important things to get right when running an effective department. But with so many different opinions on the best meeting cadence, how do you know which one is right for your team? Let’s go over some tips to help you choose the best meeting cadence for your team.

We’ve all heard the saying “a good product sells itself.” If only that were universally true. People might line up for the release of the newest iPhone, but it’s not only because of the product itself. It’s also because Apple has spent decades building impeccable brand credibility, a unique customer experience, and fantastic customer support. The phone is a perk of a fantastic sales experience.

Imagine you recently moved to a new city and want to find a yoga studio. You see a flyer on your office’s bulletin board promoting a studio that just opened a few blocks away. You show up for a session, only to learn that taking a single class requires a hefty membership fee. Feeling deflated, you walk out the door. Just because a consumer enters your store or website doesn’t mean you’ve secured their business.

Consumers aren’t always willing to make a purchase on a whim. It can take days, weeks, or even months of careful thought before they commit to buying. And if you wait to interact with them until the end of their decision-making process, you’re missing out on profitable sales opportunities. That’s where the buyer’s journey comes in.

A decade ago, telecommuting or “working from home” was new and only offered to those in higher management as an extra perk. This is because high-quality audio and video streaming tools needed for telecommuting are typically overpriced at that time. Fast forward to 2021, the world gets hit by a pandemic, and overnight, everybody had to evolve to the new normal.

Times have changed in the world of product development. Delivery cycles have shortened significantly over the past two decades, so

We take great pride in Scoro’s reporting capabilities. Our February update is all about tweaking our financial reporting features by adding flexibility and providing you with more accurate financial information anytime you should need it. Here’s what’s new in Scoro.