Teams | Collaboration | Customer Service | Project Management

At The Matrix Conference 2025, I had the opportunity to present how we’re building large-scale, multi-tenancy hosting for TI-Messenger - the standard for secure communications across the German healthcare system.

Most agencies and consultancies hit the same wall as they grow: Projects keep selling, but profits don’t. You win work by being flexible and “tailored,” but that flexibility comes at a cost—proposals balloon, delivery gets messy, and margins quietly disappear. Suddenly, your team’s creativity is buried under admin, scope creep, and endless firefighting. That’s the pattern Brian Kessman has spent the last decade helping firms break.

Your products or services are as good as old books eating dust in the storeroom unless you market them right. The first step to marketing your products and services to the right consumer base is understanding the marketing environment around your industry.

As more companies embrace flexible work arrangements, it’s critical to effectively measure and optimize remote work productivity. In this guide, we’ll equip you with the tools and strategies you need to accurately gauge and improve the performance of remote employees.

All jobs have their good days and bad days. But I challenge you to name another function when you can be a hero one minute, and the villain the next. That’s the role of a chief human resource officer. HR is all about people. They’re not only our most valuable asset — they’re the most valuable investors of their talents, energy, and commitment.

The way Europe works and communicates is changing. Hybrid and fully remote work models are now a reality for many EU enterprises and this shift has resulted in a significantly expanded attack surface for threat actors. At the same time, regulations like the NIS2, DORA, and the EU Data Act mandate clear audit trails, sovereign data processing, and rapid breach reporting.

One day, a short “Okay.” in a team chat that suddenly feels colder than an Arctic breeze. No smiley. No thumbs-up. Just that dot. In a world where remote and hybrid work have turned most of our communication into written text, the absence of facial expressions and tone leaves a lot to interpretation – often the worst one. That’s why emojis have quietly become the emotional punctuation of modern business communication.

Open source software powers nearly everything we build today. According to the 2024 State of the Software Supply Chain report, open source adoption continues to accelerate. This scale lets teams move fast, share knowledge, and build on proven foundations instead of starting from scratch. But it also expands the attack surface. The same openness that accelerates innovation can also invite risk.

Key Takeaways My past self thought that being busy meant insane productivity, but it cost my business dearly. That’s when I realized the real problem was that we were just working, not being productive. Fixing this wasn’t optional; if I didn’t act, we risked burning out while standing still. What I did later completely changed my team, and it should work for you too!

There was a time when I thought productivity meant staying busy. At least this is how our entire team used to work. We always had dashboards full of activity logs, task counts, and online hours. Everyone seemed active, yet somehow, our results didn’t match our effort. I can remember, we used to slip deadlines more often. Even the creativity and motivation of work were getting worse. That’s when I thought, maybe we are following the wrong pattern of work.