Zendesk Vice President of Product and Platform Marketing, Astha Malik, gives a demo of Zendesk Enterprise at the Future of Customer Experience in São Paulo.
Zendesk CEO Mikkel Svane introducing the new Zendesk Sunshine at our Relate 2018 event. Zendesk Sunshine is our open, flexible CRM platform built on AWS that lets you seamlessly connect and understand all your customer data—wherever it lives.
Zendesk CEO, Mikkel Svane, introduced Zendesk Explore at our Relate 2018 event in San Francisco. Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
Zendesk's Astha Malik and Luke Behnke demo the new Zendesk Sunshine at our Relate 2018 event. Sunshine is our open, flexible CRM platform built on AWS that lets you seamlessly connect and understand all your customer data—wherever it lives.
As your customer service team grows and your support operations become more complex, agents can get bogged down looking for the right productivity tools to use. With contextual workspaces, you can automatically surface the most relevant tools for solving the ticket at hand.
With Zendesk’s Collaboration add-on, agents can connect with the right people without leaving the ticket — making things smoother for both the agent and customer.