Teams | Collaboration | Customer Service | Project Management

Since adopting Slack, Freecharge has been innovating faster with rapid product development and efficient issue resolution. Here's how.

🤖 How Zendesk's customer experience software uses #AI to deliver intelligent customer service | Intelligent Customer Service by Zendesk 🛠 In this video, we reveal how Zendesk is leading the charge in leveraging AI across every layer of your support operations with intelligent customer service and team productivity tools.

Here are 3 ways on how you can use huddles to host your project meetings, canvases to centralize and share project documentation, and clips for communicating announcements and project updates in Slack.

In this 5-minute video, we’ll take a look at the Timeline feature in Jira Software, and compare it to the Plans feature in Jira Software Premium.

Wanna know how a 200-person agency reduced churn by 50% from one year to the next? Even though Hawke Media is one of the most successful marketing agencies in the United States and they’ve scaled to hundreds of millions in annual revenue, their journey hasn’t been without bumps in the road. At the beginning of 2022, they saw client churn on the rise and their CEO, Erik Huberman, knew he had to adjust their strategy to address a new challenge.

Get the latest Jira Work Management updates in our February Monthly Minute. Manage attachments, use forms on mobile, create issues more easily, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

Dale reviews five different KPI dashboard designs based on real businesses. Find out how you can use KPI dashboards in different situations.

This webinar aims to introduce the ultimate toolkit for highly-regulated industries. Our panel of experts includes key representatives from Rocket.Chat, Bluescape, and Pexip, each providing a vast array of knowledge and experience in delivering secure communication platforms for the defense sector.

Jira Service Management offers a variety of machine learning and artificial intelligence capabilities to help organizations drive their digital transformation and enhance productivity. This video provides a comprehensive overview of Jira Service Management Smarts and Atlassian Intelligence features, including predictive issue assignment and triage, natural language search, AI-powered virtual agent, and more.

1. Planning: Determine operator requirements and capacity before quoting for work orders.