Teams | Collaboration | Customer Service | Project Management

Learn how to turn on and start taking advantage of Zendesk’s Advanced bots capabilities. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Unleash the power of Answer Bot Analytics to discover hidden customer patterns and behaviors.

Learn how the Sediment score works so you can understand your customers.

This video shows how a ticket is created inside TeamSupport from a live chat.

A longer look at the customization options for TeamSupport's chat button and chat box.

Know how wAnywhere #employeemonitoringsoftware helps #balanceworkload to boost #employeewellness at the workplace and encourage timely breaks to avoid burnout. Allow #remoteteams a flexible virtual environment with wAnywhere WaterCooler feature to #collaborate casually and reset #productivity.

00:00 - Introduction

04:17 - Upgrade Plan

05:09 - Step 01: MongoDB MMAP to WiredTiger Migration

15:05 - Step 02: Rocket.Chat Upgrade #1

28:58 - Step 03: MongoDB Upgrade

52:04 - Step 04: Rocket.Chat Upgrade #2

This episode features an interview with Preston Lewis, Founder and CEO of Intactic, a modern communications company focused on creating human-centric experiences for people at work. In this episode, Amanda sits down with Preston to discuss the modern employee experience, investing in technology and upskilling teams, and how to create a human-centric work experience.

We inspire greatness in people so they can flourish in all parts of life. And we have made it our mission to transform the work experience for billions of people across the world.

Is your organization grappling with an overloaded IT desk inundated by constant requests that hinder employee productivity? It's time for a change! This webinar is your key to addressing these challenges head-on. Here's what you can expect from this webinar: Understand the pain points and limitations of traditional IT service desk Exploring the potential of Generative AI service desk - Improve employee productivity and experience. Key features, functionalities, and use cases of Generative AI service desk.