Teams | Collaboration | Customer Service | Project Management

How Customer Service leaders can manage remote teams better

What's the best way to manage a remote Customer Service team? Support leaders, Oliver Jackson and Tina Baljian discuss how Geckoboard has helped them manage distibuted teams, and keep everyone align around the metrics that matter – no matter where they are in the world.

Navigating tomorrow with Miro

Distributed teams face unique challenges in competitive environments, but one thing is certain: teams that innovate under these circumstances win. See how Miro's newest releases bridge the gap across areas of innovation and tackles challenges across distributed teams. Whether it's AI-powered inspiration or communicating, planning and executing on a shared vision, you'll learn how Miro will help you create the next big thing, regardless of where or how you work.

Employee Monitoring Software- Workstatus

Discover the ultimate solution to eliminate time wasters from work processes with Workstatus! Say goodbye to wasted hours and hello to increased efficiency. Track attendance Monitor productivity Active screenshots App & Website monitoring Receive real-time alerts Idle time tracker Join thousands of businesses already building productive workplaces with Workstatus Say hello to productivity and bid farewell to time theft!

ServiceNow Integration

In this video, we'll be covering the benefits of the ServiceNow integration. We'll also go through the configuration process allowing you to follow along and quickly configure this integration. The integration will allow you to automatically create and resolve incidents based off of alarms triggered in Exoprise. With incidents being sent to ServiceNow, you can begin automatically assigning incidents to the correct teams based off of criteria or automatically escalating issues that have not been addressed yet.

Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley

Jeremy provides much useful insight into how companies can approach the adoption of #AI in a responsible way, while leveraging it to its fullest potential. We discuss: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Automate Rotational Work Schedules With Workstatus.

🔄 Discover the future of workforce management with Workstatus! 🌟 Say goodbye to the hassle of manual shift scheduling and hello to streamlined, automated rotational work schedules. 🚀 In this video, we'll show you how Workstatus empowers businesses to create, assign, and manage rotating work schedules effortlessly. From flexible shift patterns to real-time updates and conflict resolution, Workstatus is your ultimate solution for optimizing productivity and employee satisfaction.

Jira Automation: An Introduction | Atlassian

Automation in Jira is a powerful tool that reduces effort and human error, allowing your teams to get more done faster. In this 8-minute video, you’ll learn about the many helpful rule templates that come included in Jira, and how to build your own custom rules. Automation can help any size team become much more efficient. Remove menial tasks by creating rules using a host of different triggers, IF/THEN clauses, and actions. Let Jira handle the busy work, so your teams can focus on what they do best.