Teams | Collaboration | Customer Service | Project Management

Zendesk Tutorial: Analyze your business rules with rule analysis

It's no question that business rules are the heart and soul of an efficient Zendesk instance. However, managing your business rules can be extremely difficult, especially in a more complex use-case. Have no fear, for those on Support Enterprise, rule analysis can take the guesswork out of business rule management.

Meet the new Confluence Cloud for Microsoft Teams app

The new Microsoft Teams and Confluence Cloud integration lets conversation flow in Teams while leveraging the collaborative editor and flexible organization of Confluence. Unlock a more open, cohesive flow of information within your team with less time spent flipping between windows and searching for your notes.

How to Monitor Microsoft OneDrive for Business

Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.

How to Monitor Microsoft Azure Active Directory (Azure AD)

Monitor Microsoft 365 Azure Active Directory (AAD) with Exoprise CloudReady. AAD is an enterprise multi-tenant cloud directory and identity management service. In your business, employees who work from home remotely or the office rely on Azure AD to log in to multiple Office 365 services and access them through a single set of cloud credentials.