Teams | Collaboration | Customer Service | Project Management

In today’s cut-throat competition, every penny is precious. Why spend extra on manpower, when the virtual agent can get it done for free. Vision Helpdesk – Live Chat has the Virtual Agent inbuilt in the system. The Virtual Agent can take care of the instant level one support for your client, thereby reducing the load on your staff. Questions and their Answers can be pre-fed into the virtual agent. The virtual agent also links directly to the Live Chat where staff can connect and continue providing support to the client, thereby leading to instant and efficient customer support.

CIS Agency is an online marketing and web design solutions provider based in the US. Watch how they leverage Zoho Projects to collaborate effectively, keep track of all their work, identify delays and adapt to remote working with the help of our mobile application.

Say hello to Confluence, the team workspace where knowledge and collaboration meet. See how fast moving companies use Confluence’s open platform as a central source of truth to break down silos, share and build on knowledge, and collaborate on projects company-wide.

Busy seasons are important times for both you and your customers and we want to make sure you are prepared. This video provides some quick tips on self-service to help you best serve your customers during peak season.

Custom fields allow you to include additional information to your time data⌚ For instance, you can add a field with your task codes, user job positions, project stages, client billing details and more and see all reflected in your Timesheets reports 📈 Available fields are: dropdown, text, currency, date, number and boolean ⚡ TrackingTime gives you the edge you need to ace all your projects.

Learn how Slack’s enterprise-grade security features can reduce the risk of phishing and data loss when collaborating with external partners.

See how Slack automates and speeds up ticketing—empowering employees to get faster answers, and IT to get more done with fewer resources.

Boost your Customer Support with the Simplicity of Live Chat Software Automation. Industries have to cope up with many challenges like providing quick and efficient responses, pro-active support, round-the-clock availability, etc.. all this while having an edge over the competitors. The zeal to be a market leader has made Automation a necessity in the Service Industry.