Teams | Collaboration | Customer Service | Project Management

M-Files can be requested to send email notifications to end users about object-related actions.

In this video, CIO Turkka Keskinen of UPM, The Biofore Company discusses reasons for selecting M-Files Intelligent Information Management, its use cases and next developments. He also touches the future of information management at UPM.

As a purveyor of a paradigm-shifting solution, M-Files implementations rely heavily on change management within an organization. But how do you deal with that one stakeholder who seems resistant to change? Sales Engineer Mitch Carson tells a wonderful story about how you can turn that person into your best ally, someone who will champion your solution throughout the organization.

Learn how Insight automations improve agent's ability to investigate and resolve requests in Jira Service Desk.

Going back on forth on new project ideas, requests, and questions can be time consuming and frustrating. Instead, kick off the right way with a form. Once submitted, it turns into a task right in your Asana project to prioritize and assign out.

Assignments transfer information and responsibility for task execution to the correct person. Assignments can be used, for instance, to request a colleague to look over a proposal before it is sent to the customer.

SaaS veterans, Girish Mathrubootham (Founder & CEO - Freshworks), Suresh Sambandam (CEO - Kissflow) and Krish Subramanian (Co-Founder & CEO - Chargebee) talk about the current scenario of work with the threat of Covid-19 and how B2B product companies can go back to normalcy in the coming days.

Learn from AWS expert, Morris to find out how you can use Amazon EventBridge to power your Event Driven architecture within Freshdesk and own AWS Infrastructure.