Employee work patterns can be tricky to manage due to inconsistent reporting, difficulties in monitoring off-site work, and the need to balance flexibility with accountability. Enter Workstatus, a solution designed to address these challenges and improve overall efficiency and performance while promoting transparency.

When scheduling messages, don’t forget to check the time zone of the person you’re sending to for extra consideration. 💻🕑

Now in Basecamp, linking to a message, to-do, card, event, document, or file automatically creates a Reference, instantly tying related things together. Simply copy the URL of the Basecamp item you're linking and paste it into your message, comment, chat, or ping. References appear in a separate tab alongside comments. Of course, you only see References from projects and conversations that you can access.

If you're already a Lansweeper user, now you can expand your IT Service Management capabilities by integrating InvGate Service Desk with Lansweeper. This powerful pairing unlocks new possibilities for streamlining your IT operations, broadening your visibility, and delivering rapid, superior service. Lansweeper is an IT Asset Management tool that allows businesses to manage and track their IT inventory. However, it lacks ITSM capabilities on its own since it wasn't designed to provide them.

💡 Join Zendesk’s own AI experts in this episode of #ConversationsWithZendesk as they unpack the history of CX transformation and what that means for an AI-powered future. 🔌 On this episode, we're joined by Adrian McDermott, Chief Technology Officer, and Teresa Haun, Senior Director of Technology and CX Strategy at Zendesk. Adrian and Teresa discuss the subject of artificial intelligence in customer experience, offering their insights on how businesses can navigate these changes effectively.

This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. In this episode, Shawn and Jordan dig into Simpplr’s 2024 State of Internal Communications Report. They discuss the most surprising results, creating highly effective teams, and using AI to tailor messages.

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Whether you call them AI assistants, copilots, or teammates – there’s no shortage of AI features that promise to help individuals work smarter, better, and faster. But at a time when the workplace grows more distributed and the need for better collaboration and connection becomes more crucial, we should instead be thinking about how AI will actually help teams — not just individuals — work better together. After all, no great achievement is accomplished alone.

Learn the top hiring secrets from 8-figure agency CEO, Eric Siu, in the latest episode of the Agency Life Podcast.

Work often includes necessary but repetitive steps. Handoffs to co-workers, approval processes, and triaging requests are all examples of essential, repetitive, and time-consuming work. In this video, learn how to use rules in Asana to automate common steps in your workflows.