Geoff Reiss once said: "Project management is like juggling three balls: time, cost, and quality." As a project manager, you've got a lot on your plate. Streamlining your processes with the right tools and templates can potentially save you a lot of time. One effective way for project managers to speed up their daily workflows is to use email templates.

Call centers play a crucial role in providing exceptional customer service and support for businesses across various industries. Call center project management is vital to ensure smooth operations, high customer satisfaction, and maximum productivity. In this blog, we will delve into the world of call center project management, exploring key strategies, best practices, and tools that can help you achieve success.

When tracking your team’s time and attendance, you need the right employee monitoring software at the right price. If Time Doctor and TimeCamp are the time tracking platforms at the top of your list, you’ll want to make sure the tool you choose has the features you need, including: Curious which of these two solutions comes out ahead—and which fits your budget? In this guide, we compare Time Doctor and TimeCamp so you can choose the right time tracking software for your business.

This quote rings true for most project managers, but especially for DevOps project managers. DevOps project management allows agencies to take an agile approach to software development where continuous improvement is the primary goal. It’s also a model that can ask a lot of project managers, requiring them to manage multiple teams and master new disciplines. In other words, it’s a model that includes a lot of different colors that have to be blended together into something beautiful!

Project management is an important aspect when it comes to business performance and success. It becomes even more critical as businesses expand to a global scale. As businesses expand beyond borders, different challenges come into play. And that’s where global project management comes into play! Businesses have to deal with differences in culture, language, and time zones in a global context, not forgetting managing a dispersed team.