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The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Employee engagement analytics: What and how to measure

Employee engagement analytics is the practice of measuring and evaluating the employee experience. With these actionable insights, you can assess employee well-being and uncover how satisfied your team actually is at work. Why is measuring employee engagement so crucial for your team? Positive engagement metrics often correlate with low employee turnover rates and high productivity rates—both of which can benefit your business.

10 Best Practices for Client Relationship Management

Client relationship building is the lynchpin of business growth and sustenance. It is the harbinger of rewarding customer experiences, meaningful interactions, customer loyalty, brand credibility, and improved reputation. As such, it comes as no surprise that 73% of business leaders attribute client relationship management as a direct link to success.

35+ years in the BPO sector - Matt Rocco on overcoming challenges and pioneering in India

Matt offers a comprehensive view of his two-decade career, starting with trailblazing initiatives like implementing the industry's first predictive dialer technology in the 1990s. The conversation takes a deep dive into Etech's early years, examining both the hurdles and victories of setting up operations in India. But it's not all about technology and logistics; Matt emphasizes the human element that has been crucial in Etech's journey. He talks about how the company's focus on culture and servant leadership had a transformative impact on its performance and workforce. .

How to optimize your tech stack for AI, according to marketing leaders

The market is flooded with shiny new AI tools, all promising to help teams “do more with less.” In the midst of that noise, marketing leaders are faced with a delicate balance: How can they update their tech stack safely, to reap the benefits of AI without putting marketing outcomes—and budget—at risk? This was a core theme at The Work Innovation Summit, Asana’s marquee event showcasing how AI can unlock human potential at work.

8 Best Simple Project Management Software To Use

When it comes to choosing the best project management software, people often ignore one of the most important aspects: the learning curve. Choosing a simple project management software is really important. Why? Because If the tool is not easy to use and learn, low adoption rates will affect usage and productivity. In this guide, we will cover 8 free simple project management software you can consider in terms of the learning curve and user-friendliness. Let’s go!

How HR tech will help you attract, train and retain the best people in 2024

Work is evolving. HR is evolving. Employee demands are evolving. In a world of work where nothing seems static, everything is new, and everyone is exhausted, HR technology can feel like one too many plates to keep spinning. That could explain why the data around HR tech says that practitioners are adopting an attitude of “don’t fix what isn’t broken” while the gap widens between capability and expectation. Let’s explain what we mean.

8 best employee timesheet software & apps (free and paid)

Whether you manage a small in-house team or a sprawling remote team, you need a fast and easy way to process timesheets. If you’ve tried spreadsheets or timecards, you know how time-consuming and error-prone they can be. Instead, you need a solution that’s more efficient and more accurate. Employee timesheet software checks both boxes and has a long list of extra perks, including scheduling, attendance tracking, and productivity analytics.

Is HR evolving into People and Culture in 2024?

The role of Human Resources (HR) professionals has changed a lot in the last few years. Not unexpectedly, seeing as virtually every part of the workplace has changed. So, as we move into a normalization period in 2024, the question is not whether HR will continue changing. That seems like a given. Change is the only constant, after all. The question is how HR will change.

The rise of virtual organizations: Understanding the future of work

Virtual organizations represent a new way of working, and they’re gaining popularity. In the wake of the COVID-19 pandemic, organizational structures are changing. The digital age has shifted global work trends to favor remote and hybrid models. Global Workplace Analytics estimates that around 56% of the American workforce could work at least partially remotely, and this figure is increasing. The future of work could be remote based, with virtual organizations taking center stage.