Teams | Collaboration | Customer Service | Project Management

Nothing can slow down the work you do for clients more than the approval process. Whether you’re going back and forth between various iterations because feedback was unclear, or chasing down a client to get final sign-off, it can be a huge time waste that often results in missed deadlines or less-than-stellar work. Enter proofs, the latest (and most requested!) feature we’re excited to roll out at Teamwork.

As a project manager, you’re constantly juggling responsibilities like keeping team members focused, creating achievable schedules, task management, project deadlines, and wayward stakeholders, not to mention the overall project management communication plan. Take a breath. It's a challenging role in any organization. Have you ever wondered what sets successful project managers apart from the rest? Are the best just really good at convincing team members to meet project deadlines?

We originally posted this blog back in 2016, but now that we’re a little older and wiser, we thought it was time to revisit it. As a company, we’re now over a decade old, and this year our founders Peter and Daniel won the prestigious EOY Entrepreneur(s) of the Year award (yay!). So it’s probably safe to say we’re not exactly a startup anymore. But we were. And it taught us some of the most important lessons we needed to know in order to get to where we are today.

If you’ve ever hired a new employee, you know how stressful the process can be. Applications. Interviews. Decisions. And once you’ve hired somebody, your job still isn’t done — now it’s time to provide a comprehensive, stellar onboarding experience to give them everything they need to do their job, and a great first impression of your agency. A new hire checklist is the best way to help new employees blend into your agency quickly and easily.

Call centers play a crucial role in providing exceptional customer service and support for businesses across various industries. Call center project management is vital to ensure smooth operations, high customer satisfaction, and maximum productivity. In this blog, we will delve into the world of call center project management, exploring key strategies, best practices, and tools that can help you achieve success.