Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Self-Service Best Practices

With the advancement of technology and the increasing expectations of modern consumers, self-service options have emerged as a crucial component of effective customer support strategies. It has become important to encourage self-service for companies of any size or industry. Self-service refers to the customer support process that helps enable customers to get help on their own without contacting a support agent.

How to Start a Social Media Marketing Agency

Do you want to know how to start a social media marketing agency? When it comes to social media marketing, businesses are always looking for ways to connect with their target audiences. However, many businesses don’t have the time or resources to manage their own social media campaigns. This is where social media marketing agencies can come in handy. In this blog post, we’ll discuss how to start a social media marketing agency and what services you can offer your clients.

How to Build Trust in a Remote Team?

It’s easy to affirm that trust and communication are essential in any team, but is there a magic formula behind it? After all, as humans, we are constantly trying to keep ourselves safe. Therefore, building trust can be especially difficult to maintain in a remote team. In a remote team, you can’t just pop into someone’s office to ask them a question – you have to rely on tools like email, chat, and video conferencing to communicate with your colleagues and employees.

Action Items: What They Are & How to Define Them

Action items start where the agile meeting end. Because most meetings end with variations of an enthusiastic, “Okay, team, let’s make this happen!” Cut to a day or two later when confused team members are asking each other, “What was it that we had to do? What had we discussed?” or “How do we go about it?” Well, this is what happens when you fail to document the key points in the meeting!

Subordination in the Workplace. Is it Necessary or is it Outdated?

There is a great deal of debate surrounding the concept of workplace subordination. Some people believe that it is a necessary part of the workplace hierarchy, while others feel that it is no longer relevant in today’s society. Yet, if it is not that important, why are we still talking about it? The answer may lie in the fact that subordination, while it may not be as relevant as it once was, can still have a significant impact on workplace dynamics.

What's New in Asana | May 2023

Welcome to the May edition of What’s New in Asana! First, communicate with your team more clearly by adding headings, images, and tables to your comments. Next, critical path in the Timeline view lets you quickly see which tasks are crucial for completing your project. Finally, now you can duplicate existing dashboards in the “Reporting” tab for easier setup and standardization across your organization.

9 Ways to Make Hybrid Work Safer & More Productive

For business leaders, employees, professionals, and management teams across most major sectors, it’s become clear that general attitudes toward work have changed remarkably in recent years. From the rise of smart technologies, IoT devices, and advanced AI software tools to an increasingly present conversation regarding mental health and well-being in the workplace, modern hybrid work is multifaceted.