Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

8 ways to increase your agency's profitability

If you were profitable last year, congratulations! It's a good reason to celebrate and offer your employees some profit-sharing bonuses. However, past profitability doesn’t guarantee your future bottom line will always be as exciting. Business owners know they can never stop growing, improving, and reaching beyond their comfort zones.

Decoding the Role of an Event Coordinator in 2022

The role of an event coordinator goes beyond just managing events, as it is a diverse job that requires knowledge of both planning and marketing. The event coordinator is responsible for preparing event ideas and overseeing their execution with the assistance of other members. Event coordination also includes key responsibilities such as project management, public relations, social media management, recruitment logistics, and more.

OneDesk - In-Depth: Work Views & Custom Views

Work views help you visualize your information. Use custom views to filter, group, and display your tickets, tasks and other work items in a way that is best for you. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

What to Expect from an IT Service Management Consultant

With the rapid evolution of information technology (IT) used by organizations seeking to optimize their business performance, it’s no surprise to see high demand for IT service management consultants. Hiring an IT service management consultant is a tricky business. You have a lot to consider as an organization that wants someone qualified to oversee smooth IT service delivery and enterprise service management (ESM).

Top 11 Workload Management Tools You Need to Know

Workload Management Tools are software that helps you plan, monitor, and optimize your work processes. They can be used to increase efficiency and productivity in any organization. There are various workload management tools available on the market, each with its unique features and benefits. Knowing which tool is right for your organization can be a challenge.

The most commonly missed signs that it's time to say goodbye to a client

Nobody likes a breakup but just like in our personal lives, professional breakups with clients are also inevitable at times. Sometimes it's just not meant to be and it's better for both parties to go their separate ways! There are plenty of red flags that can pop up letting you know that it's time to say goodbye to your client. Whether that's down to them being a bad fit for your agency or being disrespectful towards you or your team, sometimes you just know it's time to let go.

Unfuddle Time Tracking: Limitations, Alternatives

Unfuddle Stack is a popular software development project management tool that’s widely used by developers to manage large open source projects, among other things. It offers issue tracking, bug tracking, Git and Subversion repository hosting, and other team collaboration features to streamline your software project workflow. You also get a native time tracking functionality to track your projects and tickets.

The four functions of management: Overview + examples

Being or becoming a manager can feel like a daunting task in today’s business world. This is especially true if you’re new to management, recently stepped into a higher-level or unfamiliar role, or leading a rapidly growing company. While we can’t solve all the growing pains you face, we have some great news: No matter your industry or your level of management, you’ll perform the same set of four functions as a manager.

You can't beat burnout alone-but you can start here

Burnout is not a feeling. Burnout is a physiological and neurological condition that can take months to develop and months to undo. Throughout the working world, both burnout and imposter syndrome are pervasive: Asana’s Anatomy of Work research has found that seven in 10 knowledge workers experienced either burnout or imposter syndrome in the last year, with an average of 42% experiencing both. These data suggest that the root causes of burnout and imposter syndrome may be linked.

The Top 5 IT Jobs That are Easy to Get Into

Are you looking for a high-paying IT job but don’t have the time or money to return to school for a computer science degree? Don’t worry! Many IT professions don’t require any formal education. This article will discuss the top 5 IT professions easy to get into without a university or college degree. We will also provide information on IT certification requirements for each profession.