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Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

OneDesk - How to Create Multiple Customer Portals/Knowledgebases

OneDesk allows you to create as many unique portals or knowledgebases as you need, and you can customize each one to be unique from the others. Here’s how to create a new portal and knowledgebase in OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Time Doctor receives 12 NEW G2 Badges

Ask any company in the software space and they will tell you that every quarter they are anxiously awaiting the results of the newest G2 report badges. These badges are awarded based on results that come from authentic, real users of the product. We are extremely excited and proud to announce that in the latest G2 Winter 2021 report Time Doctor was awarded 12 new badges! Time Doctor’s overall G2 rating is 4.5 stars, beating out some of our biggest competitors.

7 Ways to Create Efficiency for Small Teams

‍Throughout the workweek or during the process of any project, even the best small teams can hit obstacles. Issues with miscommunications, unproductive meetings, too many emails, and not knowing what the other members of the team are doing can all work together to stall your team's productivity and efficiency. The term Team Efficiency refers to a team achieving maximum productivity with minimal wasted effort or expenses.

How to Develop an Ad-Hoc Project Management Workflow

Every project manager has experienced this — things are running along smoothly in your workflow when you receive an email with the subject: “URGENT — need ASAP.” And just like that, an ad-hoc project falls into your lap. Ad-hoc projects or requests are unexpected and can catch you off guard.

What is Virtual Project Management? (2021 Guide)

Curious about virtual project management? With the COVID 19 pandemic, businesses around the world have gone remote. Clearly, virtual work is the new normal. Having virtual teams can be a considerable advantage to both the employer and the employee. However, virtual project management needs to be done the right way in order to create successful virtual teams, So what are the best practices to manage virtual teams?

How user personas simplify your work

User personas are essential product management tools. These fictional representations of your users help you gain empathy and a better understanding of your target audiences. You can think of them as a visual map of your users’ main characteristics. With user personas it’s easy to relate to your target audiences and ‘put yourself in their shoes’ so that you can build awesome products and cool features that really meet their needs.

How Leverage uses Asana for sprint planning to scale their business

At the end of the day, most business owners have three major concerns when it comes to planning the growth of their business: It’s a trend I’ve seen across nearly all industries through my own business efficiency consulting and the work my company, Leverage, does for our clients. We function as a tech-enabled growth agency that helps businesses generate more revenue through marketing efforts while also saving costs by improving their operational efficiency.

Best Practices: Different Uses for Tickets & Tasks

OneDesk differentiates between tickets and tasks to help you better organize your work environment. Tickets and tasks can be made to behave virtually the same; whatever you can do with a task, you could also do with a ticket and vice-versa. They are both work items and have the same functionality. However, there is a best practice for using them in OneDesk.

How to manage multiple projects effectively

Many believe they can handle several projects, but not all can effectively manage multiple projects and steer them towards productivity. It requires professionalism; else, instead of projects to run smoothly, you might end up in a major and nasty flop. Managing multiple projects at the same moment is no easy task. Here’s how managers can do that without losing productivity. These tried and tested strategies for the task, resource, and schedule management will help you stay on track.