Teams | Collaboration | Customer Service | Project Management

OneDesk allows you to create items such as tickets and tasks by adding them manually. Usually, you will need to fill out the internal creation form for that given item. However, inserting an item allows you to bypass filling out the form and to insert items with the inline item insertion function. This function lets you add multiple items into a given location quickly by providing the minimum amount of information needed, usually just an item name. You can use inline inserting to add any item types.

This web-based tool for tracking time and productivity is available for businesses of different sizes. The tool allows your team to streamline time entries with automated employee time tracking software. This desktop software is an alternative to Desktime and is available for Mac, Windows, and Linux. Employees can record their hours from anywhere with work proof using the desktop app. On the other hand, you can also review their work from a web-based dashboard.

Spring has sprung, and so have the G2 Spring Awards 2021. The results are in, and we’re proud to say we’ve been recognized across four categories for a total of eight awards. As ever, we take great pride in being included in the G2 awards, as they represent the democratic voice of real software users rather than the subjective opinion of a handful of analysts.

Wondering how to grow your online business during a crisis situation? Adjusting to an unknown and turbulent reality can be harsh, especially for businesses. The Covid-19 crisis was the beginning of the end of a lot of small and medium businesses globally. According to the International Trade Survey, at least one out of four businesses were projected to close as the crisis endured.

Time Doctor is on FIRE! New Spring G2 Reports list Time Doctor as #1 in Employee Monitoring Software plus 11 new badges! Time Doctor is extremely excited to announce that we have been awarded the top spot in G2’s new Spring 2021 reports in the Employee Monitoring Software category. Time Doctor was chosen as the leader in this category above several competitors including Hubstaff and Activtrak.

At first glance, project management in a creative environment might seem like an oxymoron. After all, shouldn’t we promote the freeflow of ideas without trying to add potentially limiting structure? Creatives are the cornerstone of the world’s innovations — their inability to think outside the box and present dynamic solutions is a benefit to any organization.

Communication and collaboration are the basis of a good customer relationship, yet things can easily go sour with a few unanswered or delayed calls or emails, misunderstandings caused by switching between customers and projects, and so on. Eliminate disorder and stay on the same page with your customers by providing visibility and collaborating on their projects right there on your Scoro site. See what’s new in Scoro.