Unlocking the power of the updated Utilization Report
One of the most common words out there in the professional service industry is “utilization”—but what does it actually mean? To go back to the basics, the root word is “utility”, meaning “the state or quality of being useful”. Now let’s put this into industry-speak. When we talk about utilization, you want your people to be as productive as possible and output work at a good (yet reasonable) clip.