Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

How capacity modeling improves operational planning and forecasting

Capacity modeling improves planning and forecasting by helping operations leaders understand available capacity and how much work team members can realistically handle using operational data about real-time, resources, and workloads. In this article, you’ll learn what capacity modeling is and how it supports better operational decision-making. How much work can your team actually handle? Without clear visibility into current capacity, planning quickly becomes reactive.

Asana catches security risks before anyone writes a line of code with AI Teammates

Security is what makes it possible to build and ship software with confidence. But in fast-moving engineering teams, it can drift into an afterthought—a final hurdle before launch rather than a voice at the table from day one. Varun Prusty, staff security engineer on Asana's security architecture team, believed it didn't have to work that way, so he built something to prove it.

How one marketer saved 4 hours of manual work with AI Teammates

The hardest part of a planning offsite isn't always the planning. It's translating that clarity, energy, and momentum into actual projects after everyone has left the room. For Sheila Head, Head of Marketing Operations at Asana, that translation work used to cost an entire work day. "The real work happens as soon as you wrap up the notes and assign action items and get people actually working on the initiatives you all aligned on," said Sheila.

What Is Project Scope Management? (Definition, Process, and Examples)

Project scope management: Summary & key takeaways Project scope management is what keeps a project honest. It defines exactly what will be delivered, sets clear boundaries around the work, gains agreement from stakeholders, and controls changes so the project does not quietly grow beyond what was promised. In this guide, I will show you the key documents that hold scope together, including the scope statement, Work Breakdown Structure (WBS), and scope baseline.

Utilization rate: How to calculate it (with real examples)

Utilization rate: Summary & key takeaways Utilization rate is one of the most important metrics in professional services. But it’s often misunderstood. At its core, it shows how much of your team’s available time is spent on billable work. Get it right, and you have a clear view of revenue potential, team capacity, and operational health. Get it wrong, and you risk missed revenue, delivery delays, or team burnout.

Billable rates to celebrate: New pricing by role and client

Accurate billing is essential to running a healthy services business. But when teams grow, projects diversify, and client agreements vary, managing billable rates can quickly become complex. That’s why we’re excited to introduce two powerful new billable rate types in Teamwork.com: Role Rates and Client Role Rates.

Connect Claude to the Teamwork.com MCP Server

Learn how to connect the Teamwork.com MCP server to Claude and use Claude with Teamwork.com and Teamwork Desk. In this walkthrough, we show you how to enable the Teamwork MCP server in Teamwork.com, add it as a custom connector in the Claude desktop app, authenticate your account, and start using Claude to review project data and take action. Using the example project Murphy Investment Co, you’ll see how Claude can return a project overview, surface open tasks, highlight priorities, and help you work more efficiently across Teamwork.