Teams | Collaboration | Customer Service | Project Management

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9 tips for creating a flexible team structure that can adapt to change

The ability to adapt is a must for success in the dynamic and fast-paced corporate environment of today. In light of the rapidly evolving markets, rapid technological advancements, and growing prevalence of remote work, employers must ensure that their workforce is equipped to adapt to these changes. Creating a flexible team structure is a vital first step toward achieving this adaptability.

Jira Integration: Add a Help Desk to Project Management And Software Development

If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect for having the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks. As a result, you'll be able to link any Jira issue to a service desk request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Desk – avoiding having to go back and forth between solutions.

How Slack simplified complex operations at Cebu Pacific Air

If you’ve travelled by air, you’ve probably looked out from the boarding lounge and been impressed by all the activity around the planes. There’s food, fuel and baggage going on, and passengers and cargo coming off. It’s impressive because it’s well-coordinated and works smoothly.

Strengthen Your BPO Security - Gain control over emerging threats

Managing compliance for your data-critical BPO operations is tricky, and evolving workplaces – where teams are distributed across locations, including office, remote, and hybrid – are adding to the challenge. Find out how AI-powered advanced security and compliance solutions from the wAnywhere employee monitoring system can help you ensure Clean Desk Policy and data privacy at work for safe and efficient BPO processes.

How to prioritize tasks in 4 steps (and get work done)

Tired of your never-ending task list and watching your priorities get pushed to the side? Learn how to create a task list, choose a prioritization strategy, schedule your tasks, and communicate with your team to increase productivity and get things done. If you’re like most people, you usually start your workday with the intention of being as productive as possible. Yet, as the day rolls on, you find yourself fielding multiple urgent requests and watching your task list grow.

Product project management: How to ensure your agency delivers for early-stage founders

The shift toward product-focused business models has sparked a major demand for product project management within agencies. And in fact, Gartner projects that 40% of large enterprises are moving toward product-centric delivery to drive innovation and commercialization. Agencies working with early-stage founders (where every penny and second counts) need a more adaptable and fluid approach that balances product vision and startup agility.

How to get innovation done: A roadmap for leaders

In today’s rapidly evolving business landscape, the imperative for innovation has never been more clear. Leaders across industries understand that the key to relevance and sustainability lies in continuous adaptation and evolution. In fact, Miro’s global innovation survey reveals that nearly all enterprise leaders believe a company will become extinct if it fails to innovate — so the clock is ticking.